Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the display the progress of ongoing downloads is not working on firefox

  • 7 replies
  • 13 have this problem
  • 117 views
  • Last reply by FredMcD

more options

The balls are rotating, I go to save the file but for some reason, the download display arrow wont light up and the file wont save.

Here's an example. I went to this video on you tube.

As I click on the download helper all the files are there.

Yet when I go to save the file (into my download folder, normal the green arrow would light up and the file would download.) nothing happens anymore. The download progress section is empty and the arrow is grey.

Posted February 28th, 2015, 8:01 pm


I'm having the EXACT same problem! Even the (1) or (2) or (3) is shown. But nothing is downloading. Problem started about 24 hours ago.

The balls are rotating, I go to save the file but for some reason, the download display arrow wont light up and the file wont save. Here's an example. I went to this video on you tube. As I click on the download helper all the files are there. Yet when I go to save the file (into my download folder, normal the green arrow would light up and the file would download.) nothing happens anymore. The download progress section is empty and the arrow is grey. Posted February 28th, 2015, 8:01 pm I'm having the EXACT same problem! Even the (1) or (2) or (3) is shown. But nothing is downloading. Problem started about 24 hours ago.

Chosen solution

Was this helpful to you?

Read this answer in context 👍 0

All Replies (7)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Maybe look at other download extensions instead, at least until there is an update for the Video Download Helper extension.

more options

There is a new version of the Video DownloadHelper available here. https://groups.google.com/forum/#!forum/video-downloadhelper-5

It may be a few weeks before it is available from the Mozilla Addons website, as it is a complete rewrite of that addon.

more options

Chosen Solution

Was this helpful to you?

more options

the display the progress of ongoing downloads is not working on firefox The balls are rotating, I go to save the file but for some reason, the download display arrow wont light up and the file wont save. Here's an example. I went to this video on you tube. As I click on the download helper all the files are there. Yet when I go to save the file (into my download folder, normal the green arrow would light up and the file would download.) nothing happens anymore. The download progress section is empty and the arrow is grey.

more options

help.............

more options

nurwhite said

help.............

With what? You marked this as Solved.