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We use FAMIS software. On their report module, when I view a report in Firefox, the screen is all blurry. The reports are clear in IE and Chrome. Why?

charlesz
charlesz
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When Firefox pulls up a report in our FAMIS maintenance software, on the screen the report is double imaged and impossible to read. If I print it out though, it is fine. When I use IE or Chrome, the report comes up just fine. Soo... I'm assuming that there is a conflict of some kind with Firefox and our maintenance management software. In the past I never had any problems like this. But, I do have a brand new computer and I have downloaded the latest version of Firefox as well. Using Windows 7 Pro and Office 2013 if that matters.

Anyway... wondered if anyone else has had this issue, and if so, how to fix it? Since I use FAMIS daily, I may have to switch browsers so I can get clear reports to read, as I hate printing off reports for no reason.

thanks... cmz :-)

When Firefox pulls up a report in our FAMIS maintenance software, on the screen the report is double imaged and impossible to read. If I print it out though, it is fine. When I use IE or Chrome, the report comes up just fine. Soo... I'm assuming that there is a conflict of some kind with Firefox and our maintenance management software. In the past I never had any problems like this. But, I do have a brand new computer and I have downloaded the latest version of Firefox as well. Using Windows 7 Pro and Office 2013 if that matters. Anyway... wondered if anyone else has had this issue, and if so, how to fix it? Since I use FAMIS daily, I may have to switch browsers so I can get clear reports to read, as I hate printing off reports for no reason. thanks... cmz :-)

Chosen solution

I'm guessing this is a PDF and that there is a glitch in how the built-in PDF viewer is rendering it.

If that's the problem, you probably could resolve it by switching to the Adobe Acrobat plugin. This article has the steps for that: View PDF files in Firefox or choose another viewer.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

I'm guessing this is a PDF and that there is a glitch in how the built-in PDF viewer is rendering it.

If that's the problem, you probably could resolve it by switching to the Adobe Acrobat plugin. This article has the steps for that: View PDF files in Firefox or choose another viewer.

Success?