Our help-desk is internal, secure website. We have used Firefox for our help desk software browser since we purchased the software. But after updating to version 12, clicking on a hyperlink no longer works but only for the help desk software. Pre-version 12 works fine. External sites are fine. IE executes the help-desk software fine. There is no error, it just never executes the hyperlink. It's like they're text. Where can I start looking? We'd prefer not to go to IE, but we are using it now to get by.