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New Private Window does not open

  • 2 replies
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

rajiv1
rajiv1
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I updated my Firefox browser yesterday.No problems after that.Shut down my laptop. Restarted the laptop today.Started Firefox which opened after a long delay. Clicked the icon to open 'New Private Window". It did not open even after repeated attempts. Restarted my laptop.Same problem continues. I am using Windows Vista SP2 on my Dell Inspiron laptop.Please suggest a solution.

I updated my Firefox browser yesterday.No problems after that.Shut down my laptop. Restarted the laptop today.Started Firefox which opened after a long delay. Clicked the icon to open 'New Private Window". It did not open even after repeated attempts. Restarted my laptop.Same problem continues. I am using Windows Vista SP2 on my Dell Inspiron laptop.Please suggest a solution.

Chosen solution

Refresh Firefox - reset add-ons and settings can help you with almost any Firefox issue

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All Replies (2)

user633449
user633449
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Chosen Solution

Refresh Firefox - reset add-ons and settings can help you with almost any Firefox issue

cor-el
cor-el
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: