Starting with macOS 13 (Ventura), Apple requires users to manually approve background access for certain apps. If you use Mozilla VPN, you’ll need to allow it to run in the background so it can stay connected after you start your computer or close the app window.

This guide walks you through enabling background permissions for Mozilla VPN on macOS 13 and later.

Note: If you're using macOS 11 or 12, this setting doesn't apply and you don't need to do anything for background access.

Enable background access for Mozilla VPN

You may see a screen during onboarding or after updating Mozilla VPN that asks you to allow background access. This is required to keep the VPN connected reliably on macOS 13 and later.

While on your Mozilla VPN a pop-up will show to allow Mozilla VPN to run in the background, select Open System Preferences.
This will open your Settings. On the left-hand menu, scroll down and select General.
On the right side of the screen, select Login Items.
Under the Allow in the Background section, find Mozilla VPN in the list.
Toggle the switch next to it to the on position.