Article review guidelines for KB reviewers
Guidelines for reviewing KB articles including revision levels, feedback for editors, and 'ready for localization' status
Submit a minor update in a Knowledge Base article
Learn how to submit a minor update in a Knowledge Base article
Minor vs major changes
Learn the difference between minor vs major KB changes
Firefox version support policy for Knowledge Base content
Learn about SUMO's version support policy for Firefox, focusing on the latest, previous and ESR versions to keep content relevant.
Understand the article review process
Learn more about KB review process in SUMO
Content maintenance and management
Learn more about content maintenance in Mozilla Support, also known as SUMO (short for SUpport.MOzilla.org)
Contributor assignments for content requests
Learn more about contributor assignments on content requests
Contributor access, communication, and escalation channels
Learn more about contributor access, communication and escalation channels