Help articles

Understand the article review process

Learn more about KB review process in SUMO

Created: 4/16/26

Guidelines for reviewing KB articles including revision levels, feedback for editors and 'ready for localization' status

Last updated: 5/23/26

Learn how to submit a minor update in a Knowledge Base article

Last updated: 5/12/26

Learn the difference between minor edits and major updates to Mozilla Support Knowledge Base articles

Last updated: 3 days ago

Learn about SUMO's version support policy for Firefox, focusing on the latest, previous and ESR versions to keep content relevant.

Last updated: 9/26/25

Learn more about content maintenance in Mozilla Support, also known as SUMO (short for SUpport.MOzilla.org)

Last updated: 4/17/26

Learn more about contributor assignments on content requests

Last updated: 3 days ago

Learn more about contributor access, communication and escalation channels

Created: 4/16/26