Article review guidelines for KB reviewers
Guidelines for reviewing KB articles including revision levels, feedback for editors and 'ready for localization' status
Contributor access, communication and escalation channels
Learn more about access, communication and escalation channels for Mozilla Support contributors and staff
Submit a minor edit or update to a Knowledge Base article
Learn how to submit a minor edit or update to a Mozilla Support Knowledge Base article.
Minor vs major changes
Learn the difference between minor edits and major updates to Mozilla Support Knowledge Base articles
Firefox version support policy for Knowledge Base content
Learn about SUMO's version support policy for Firefox, focusing on the latest, previous and ESR versions to keep content relevant.
Understand the article review process
Learn about the review process at Mozilla Support, when you submit an edit to a Knowledge Base article
Content maintenance and management
Learn more about content maintenance in Mozilla Support, also known as SUMO (short for SUpport.MOzilla.org)
Contributor assignments for content requests
Learn more about contributor assignments on content requests