Firefox for Support Forum Contributors
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- Creator: AliceWyman
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- Reviewed by: AliceWyman
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- Readied for localization by: AliceWyman
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This article is a great starting point for knowing about everything the typical user wants to know about FIrefox. Look through the article, watch the videos, then come back to this article to further explore each section: Get started with Firefox - An overview of the main features
Top issues
The top issues you're likely to encounter on the support forums for Firefox are:
- Sync - Firefox lets you synchronize bookmarks, tabs and your browsing history on other devices. This category lists all the relevant articles to answer the most common questions.
- Troubleshoot Firefox issues caused by malware and I found a fake Firefox update - oftentimes, users will unknowingly download malware (or a "fake" version of Firefox).
Basics
The following article gives you a great overview of what one can do with Firefox. Get started with Firefox - An overview of the main features
Get up and running with Firefox
- How to install Firefox on Windows
- How to download and install Firefox on Mac
- Install Firefox on Linux
- Update Firefox to the latest release
Firefox Fundamentals
- Address bar autocomplete suggestions in Firefox
- Search the Web on Firefox
- Where to find and manage downloaded files in Firefox
- Accessibility features in Firefox - Make Firefox and web content work for all users
Beyond the basics / Power user
Make Firefox yours
- Customize Firefox controls, buttons and toolbars
- Find and install add-ons to add features to Firefox
- Add or remove a search engine in Firefox
- How to set the home page
Stay safe with Firefox
The Mozilla community is dedicated to privacy and user choice, so it only makes sense to bring all the privacy goodness from Firefox desktop to mobile:
- Delete browsing, search and download history on Firefox
- Private Browsing - Use Firefox without saving history
- What happened to Tracking Protection?
Accessibility
Firefox has features that make it accessible to all users, including those with low or no vision or limited ability to use a keyboard or mouse. The following are good resources to start with:
- Keyboard shortcuts - Perform common Firefox tasks quickly
- Additional resources:
- Mozilla Accessibility Wiki
- Access Firefox
- IRC channel: #accessibility on Mozilla IRC (irc.mozilla.org). irc://irc.mozilla.org/accessibility
- Mozilla Accessibility Google Group
Troubleshooting
- Refresh Firefox - reset add-ons and settings
- Troubleshoot and diagnose Firefox problems
- Firefox Sync troubleshooting and tips
- Help with crashes
- Debugging a Sync client log
Other Resources
Here are other Firefox resources you can check out to get an idea of what's coming:
- https://wiki.mozilla.org/Firefox/Planning
- https://blog.mozilla.org/futurereleases/
- QA for Accessibilty and Developing Websites
For Contributors Participating in the Contributor Quality Training click here for Chapter 13