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new vs 29 seems like a dog. It doesn't close properly, doesn't remember old passwords and isn't syncing properly?

  • 7 replies
  • 41 have this problem
  • 836 views
  • Last reply by DS

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Firefox vs 29 wouldn't allow Java. It doesn't seem to recognise password sync or remember any old passwords. It doesn't close properly (almost every time I try to open Firefox, it tells me that it has not been closed and to close first). It doesn't seem to be practical for desktop users? Unless I guess you use Windows 8 or an Android phone??? I'd much rather go back to version 28 until the bugs are worked at, but how?

Firefox vs 29 wouldn't allow Java. It doesn't seem to recognise password sync or remember any old passwords. It doesn't close properly (almost every time I try to open Firefox, it tells me that it has not been closed and to close first). It doesn't seem to be practical for desktop users? Unless I guess you use Windows 8 or an Android phone??? I'd much rather go back to version 28 until the bugs are worked at, but how?

All Replies (7)

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Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.

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It is best not to downgrade to Firefox 28. Once security issues are fixed and publicised the unsupported version is at an increased risk of attacks that could damage your System or Personal data.

Possibly part of the testing problem is that not enough people decide to trial the test versions, and so with Firefox's flexibility and customisations some bugs are inevitable.

The sync issue is a known bug that was overlooked. Sync has been problematic and unreliable for a while IMHO and a new version is introduced with Firefox 29. The two versions can not be used together.

I did notice a comment about Norton software (possibly not up to date ) causing issues with Firefox close down, but that is by no means confirmed. You should always try to close down Firefox using the Firefox menu option

  • In Fx 29 New button New Fx Menu then new close button (Tooltip Quit Firefox)

We can probably provide further troubleshooting assistance if you are staying with Firefox 29.

Modified by John99

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Thanks for the suggestions. I will again, give it a try! I don't particularly like the look and feel of it either but that is personal so I didn't list that! The sync feature is definitely a problem. I need that because I can't possibly remember every combination, contourtion and diversion of my passwords and sync is important! Regards,

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Post back when you have tried the new sync. Hopefully you will not have any problems with it.

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hi, thanks again for the ideas... I do have a problem with the new sync and its more philosophical then practical - now that i've read the info, why do i want to give the "keys" to all of my cars, with my address tagged to them??? i realise this info was previously "in the cloud" as well, but it didn't have an exact name posted to it as well or am I so naive that what worries me has always been? i am a bit older (57), but not too old and absolutely not a luddite about changes, but I do like the idea that what is mine, stays mine and i have some control over who and what gets to abuse it. I still like to own the physical information; e.g. CD, Blu-Ray/DVD, ROMs, books (forbid). I also realise the problem isn't the information source, its the machinery used to retrieve the info. My parents had 78's, I had Mono/Stereo LP's, Betamax/VCR, CD's and now iTunes et al... Am I being unrealistic about privacy?

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Privacy is important and the information is (I believe) encrypted end to end.

I think we may have a hole in our documentation.

The difference now is that under the old system the info was on a server but was not to be relied on the intention was that the other devices were to be the backup.

Now you can rely on the information on the server.

I am not certain about this part but I think it also probably improves reliability and effectiveness because everything is backed up on the server and not changed part by part and getting out of sync causing duplicated bookmarks etc.

I have not found any simple to find current public documentation designed to reassure Sync end users that the data is encrypted end to end. If no one else jumps in with an answer I will investigate further if you remind me.


Edit, Thread on similar subject

Modified by John99

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I truly do appreciate your time, effort and explanations! I am slightly paranoid, but I have been hacked before and have many friends and family who have had serious problems with financials as well as personal info. I do believe all companies do have the best intentions but we all know what can happen with the best intentions. Also I don't usually commit all of my devices to a new "op system" immediately but apparently for all of my computers and phones to work properly I have to make the giant leap of faith now (I’ve been a Firefox aficionado for ever and don’t expect them to not get it right – eventually!) in order to make everything work together??? Well, here we go. I’m jumping. I hope my parachute works properly!