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New Sync function email link not working - only http\\: in link

  • 5 replies
  • 5 have this problem
  • 3 views
  • Last reply by guigs

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The email to verify Sync account has an invalid link to verify the account

The email to verify Sync account has an invalid link to verify the account

Chosen solution

I'm so SILLY!! I was clicking a link that was sent before I resent- so it was expired, I wasn't clicking the new link- because it was hidden beneath the chain of emails sent.

Sorry about that.

Problem solved.

I feel really embarrassed. :)*

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All Replies (5)

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Hi jdrewf,

The engineers are aware of this issue and are working on a fix right away. It is affecting Outlook users. If you have another email client, please try to see if the link will work there.

Thank you and go Firefox 29!

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This is a problem related to Outlook. The bug is reported and the engineers are working on it. In the meantime, as a workaround, please use a different email client (maybe a webmail version of your inbox) to read the email.

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I too have this problem. But use gmail on firefox.

The link keeps saying expired when I click it immediately after receiving it, I'm not sure if this is the right place to post this.

And now it says attempt limit exceeded, so I cannot try any more to receive confirmation links to verify my email for sync :/

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Chosen Solution

I'm so SILLY!! I was clicking a link that was sent before I resent- so it was expired, I wasn't clicking the new link- because it was hidden beneath the chain of emails sent.

Sorry about that.

Problem solved.

I feel really embarrassed. :)*

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jklp44, I will mark your post as the solution of this issue. Thank you for posting back. :-)