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firefox is incompatible with my netscape. How to delete firefox?

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I wanted to switch from netscape to Mozilla firefox. When I downloaded the software I encountered email problems. I could read my emails, but i could not save, copy, reply. The entire menu on the left side of my emails disappeared. Netscape people said Firefox was incompatible. They deleted Firefox and I was back to normal. Later, I tried again to download firefox and have the same result. Now i seem to be unable to completely delete Firefox and cannot respond to my emails.

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First of all uninstall Mozilla Firefox and Netscape both. Then Delete their saved data from Hidden AppData folder. Path-> C:\Users\AppData\Local

May be it works... thankyou

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Go to control panel of windows !!! Whr u will find a option "add or remove" option !! Click on it , aftr click u will find a list of all installed application .,,, click on firfox n removed it