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I've been using the LavaFox add-on years and in the past week FireFox has started continually resetting to the default theme on all my pcs - how can I stop this

Posted

Actually several problems have started occurring in the past week (has some kind of automatic update been done recently?), but:

  1. 1) on all three of my pcs, no matter how many times i change the theme, it resets itself back to the default the next time I come back into FF. I've re-downloaded and installed the themes and I've downloaded and installed two others to try different ones. Same thing happens. I restart and the theme is there, but when I close the browser and open it again later, I'm back to the default.
  1. 2) FireFox periodically has been started crashing (quite often) on my PC's.
  1. 3) On two of my pcs, I constantly have to switch to ie tab 2 in order to view some websites. the thing is, I'm using FF on the same websites on other computers without having to use ie tab so I know FF will work on those sites/pages. Sometimes on the two pcs in question I can even view pages in FF but when I go back to the same pages I have to switch to ie tab in order to view them again. this is really frustrating
Actually several problems have started occurring in the past week (has some kind of automatic update been done recently?), but: #1) on all three of my pcs, no matter how many times i change the theme, it resets itself back to the default the next time I come back into FF. I've re-downloaded and installed the themes and I've downloaded and installed two others to try different ones. Same thing happens. I restart and the theme is there, but when I close the browser and open it again later, I'm back to the default. #2) FireFox periodically has been started crashing (quite often) on my PC's. #3) On two of my pcs, I constantly have to switch to ie tab 2 in order to view some websites. the thing is, I'm using FF on the same websites on other computers without having to use ie tab so I know FF will work on those sites/pages. Sometimes on the two pcs in question I can even view pages in FF but when I go back to the same pages I have to switch to ie tab in order to view them again. this is really frustrating

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Google Update
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • GEPlugin
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

Extensions

  • Advanced SystemCare Surfing Protection 1.0 (ascsurfingprotection@iobit.com)
  • IE Tab 2 (FF 3.6+) 5.12.12.1 ({1BC9BA34-1EED-42ca-A505-6D2F1A935BBB})
  • Trend Micro BEP Firefox Extension 8.0.0.1135 (tmbepff@trendmicro.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Ads Removal 1.0.0 (adsremoval@adsremoval.net) (Inactive)
  • DigitalPersona Extension 5.0.0.4737 (otis@digitalpersona.com) (Inactive)
  • Trend Micro NSC Firefox Extension 6.8.0.1118 ({22C7F6C6-8D67-4534-92B5-529A0EC09405}) (Inactive)
  • Trend Micro Toolbar 7.0.0.1206 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0126
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-31-2013
  • driverDate2:
  • driverVersion: 9.17.10.3347
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.memory.capacity: 65536
  • browser.display.show_image_placeholders: True
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: https://owa.polarishfc.com/owa/?modurl=0|https://www.polarishfc.com/Members2/madefault.asp|http://www.mbsquoteline.com/members.php?sess_id=af0ce4db91007050052a2068e89e76a9|https://www.mydlink.com/entrance
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 27.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1394122329
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1392045381

Misc

  • User JS: Yes
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi cwayneb,

Thank you, yes there was an update a few weeks ago. I am sorry to hear that the add on preference will not save. Please see this article for more information onThunderbird add-ons - frequently asked questions Please see Lavafox's support site for further questions about this http://www.zigboom.com/contact.html

Does this also happen in Safe Mode? Troubleshoot Firefox issues using Safe Mode And for crashes, please provide an example, and we can further investigate. We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Hi cwayneb, Thank you, yes there was an update a few weeks ago. I am sorry to hear that the add on preference will not save. Please see this article for more information on[[Add-Ons and Extensions FAQ]] Please see Lavafox's support site for further questions about this [http://www.zigboom.com/contact.html] Does this also happen in Safe Mode? [[Troubleshoot Firefox issues using Safe Mode]] And for crashes, please provide an example, and we can further investigate. We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here. [[Image:SubmittedCrashReports-Win7|width=520]] <br><br> Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.