X
Tap here to go to the mobile version of the site.

Support Forum

Pop up window asking if I want the password remembered won't pop up why I'm not in private browsing and the site is not on the exception list please help

Posted

I can not get the firefox window to ask me if I want my password remembered. I am not in private browsing. The site is not on the exception list in the security box where all the other passwords sites are stored.

I can not get the firefox window to ask me if I want my password remembered. I am not in private browsing. The site is not on the exception list in the security box where all the other passwords sites are stored.

Chosen solution

hello, websites can specify if browsers should be able to save username/passwords (through the autocomplete="off" attribute in the login form in the html source code) - this is often the case when a higher level of security is presumably required by those sites.

you can either install an addon or use a bookmarklet to circumvent this restriction.

Usernames and passwords are not saved

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.9.1.16010
  • GEPlugin
  • 5.1.20913.0
  • My Web Search Plugin Stub for 32-bit Windows
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

Diego Victor
  • Top 25 Contributor
  • Moderator
606 solutions 3879 answers
Hello, Did you see these help articles? *[https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Usernames and passwords are not saved] *[https://support.mozilla.org/en-US/kb/where-are-my-logins-stored#w_additional-password-management-software Where are my logins stored?] *[https://support.mozilla.org/en-US/kb/security-and-passwords-settings?esab=a&s=password&r=1&as=s#w_passwords Passwords]
philipp
  • Top 10 Contributor
  • Moderator
3016 solutions 13988 answers

Chosen Solution

hello, websites can specify if browsers should be able to save username/passwords (through the autocomplete="off" attribute in the login form in the html source code) - this is often the case when a higher level of security is presumably required by those sites.

you can either install an addon or use a bookmarklet to circumvent this restriction.

Usernames and passwords are not saved

hello, websites can specify if browsers should be able to save username/passwords (through the autocomplete="off" attribute in the login form in the html source code) - this is often the case when a higher level of security is presumably required by those sites. you can either [https://addons.mozilla.org/firefox/addon/remember-passwords/ install an addon] or [https://www.squarefree.com/bookmarklets/forms.html#remember_password use a bookmarklet] to circumvent this restriction. [[Usernames and passwords are not saved]]
cor-el
  • Top 10 Contributor
  • Moderator
12530 solutions 115553 answers

See also;

If disabling autocomplete=off doesn't help then start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
See also; *http://kb.mozillazine.org/User_name_and_password_not_remembered If disabling autocomplete=off doesn't help then start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Thank you for your help. The Bookmark method worked for me, I should have thought of that. Thank you so much!

Thank you for your help. The Bookmark method worked for me, I should have thought of that. Thank you so much!