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i think my page was hacked i uninstalled reinstalled same prob got trojans and virus from opening now uninstalled but i still want u

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  • Last reply by terbow181

terbow181
terbow181
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when I opened Firefox last week a different page came up from homepage couldn't remove new homepage or get mine back (Google) anti virus picked up 2 Trojans I uninstalled and then reinstalled after scan quarantined items same thing happened but got 3 Trojans and one virus could not get normal search engine page (yahoo7) couldn't get any page for that matter so I uninstalled again now I have to use IE which I do not like but am afraid to reinstall Mozilla in case same thing happens

when I opened Firefox last week a different page came up from homepage couldn't remove new homepage or get mine back (Google) anti virus picked up 2 Trojans I uninstalled and then reinstalled after scan quarantined items same thing happened but got 3 Trojans and one virus could not get normal search engine page (yahoo7) couldn't get any page for that matter so I uninstalled again now I have to use IE which I do not like but am afraid to reinstall Mozilla in case same thing happens

Chosen solution

hello terbow181, please try these steps after you reinstall firefox:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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philipp
philipp
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Chosen Solution

hello terbow181, please try these steps after you reinstall firefox:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

terbow181
terbow181 Question owner
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thank you philipp you are my Firefox angel