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few weeks ago got a "pop up" stating was running slow, Did the refresh thing. Now my homepage is missing, can't find email

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  • Last reply by FredMcD

TeaKettle
TeaKettle
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got a I guess pop up stating "looks like mozilla is running slow" and to "refresh" Did so, now, can't find my email or homepage. Book marks still there. I am just getting an almost blank page, Is the START PAGE. I just uninstalled and went to website and reinstalled program. Same thing is happening. Also on my desk top is a file named OLd Firefox Data. I opened and is just a list of all my history etc. How do I get this back to normal. screen shot of the page I am getting below.

got a I guess pop up stating "looks like mozilla is running slow" and to "refresh" Did so, now, can't find my email or homepage. Book marks still there. I am just getting an almost blank page, Is the START PAGE. I just uninstalled and went to website and reinstalled program. Same thing is happening. Also on my desk top is a file named OLd Firefox Data. I opened and is just a list of all my history etc. How do I get this back to normal. screen shot of the page I am getting below.
Attached screenshots

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FredMcD
FredMcD
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Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles