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plugin check not working

Posted

The Firefox plugin checker is reporting "Update Now" for VLC media player Web Plugin 2.1.0. The 'update now' link invites me to download Plugin 2.1.2. but i already have 2.1.2 installed so the plugin checker is detecting the wrong version. I have had v2.1.2 installed since December 9th 2013 and run the plugin checker on a weekly basis so i'm not sure why it has suddenly decided that this is a vulnerable plugin.

I am running Firefox 26.0 on Windows XP

thanks ...

The Firefox plugin checker is reporting "Update Now" for VLC media player Web Plugin 2.1.0. The 'update now' link invites me to download Plugin 2.1.2. but i already have 2.1.2 installed so the plugin checker is detecting the wrong version. I have had v2.1.2 installed since December 9th 2013 and run the plugin checker on a weekly basis so i'm not sure why it has suddenly decided that this is a vulnerable plugin. I am running Firefox 26.0 on Windows XP thanks ...

Chosen solution

Issue appears to be fixed, thanks ...

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Google Update
  • VLC media player Web Plugin 2.1.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • GEPlugin
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • MetaStream 3 Plugin r4

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • British English Dictionary 1.19.1 (en-GB@dictionaries.addons.mozilla.org)
  • Property Bee 2.0.16.3 ({da8bd68d-8e90-41cd-8345-a71b294e72e6})
  • Showcase 0.9.5.10 ({89506680-e3f4-484c-a2c0-ed711d481eda})
  • Speed Dial 0.9.6.16 ({64161300-e22b-11db-8314-0800200c9a66})
  • TinEye Reverse Image Search 1.1 (tineye@ideeinc.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDescription2:
  • adapterDeviceID: 0x0000
  • adapterDeviceID2:
  • adapterDrivers: RDPDD
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x0000
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate:
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://intra
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.warnOnClose: False
  • dom.ipc.plugins.enabled.npican.dll: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • gfx.blacklist.suggested-driver-version: 10.6
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1389005585
  • places.history.expiration.transient_current_max_pages: 53635
  • places.history.expiration.transient_optimal_database_size: 85814476
  • plugin.blocklisted.npviewpoint: True
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.nprpchromebrowserrecordext: 0
  • plugin.state.nprphtml5videoshim: 0
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1387551388

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

If in dough, or there is a problem, go to the web site of the true owner of the program and get a full install.

If in dough, or there is a problem, go to the web site of the '''''true owner''''' of the program and get a full install.

Question owner

Doesn't solve the issue, sorry.

Doesn't solve the issue, sorry.
Diego Victor 658 solutions 4175 answers

Hey, how are you?

I did a search and i found this old thread, see it maybe help you

Hey, how are you? I did a search and i found this old thread, see it maybe help you *[https://support.mozilla.org/pt-BR/questions/968058#answer-468027 /questions/968058]
AliceWyman
  • Moderator
240 solutions 2593 answers

It's possible that your VLC plugin version doesn't match the VLC program version since, if I remember right, every time you update the VLC Media Player, you get the option to install the Mozilla Web plugin. EDIT: I just installed VLC Media Player 2.1.2 and I DE-selected the Web plugin option. Even though the VLC Web plugin doesn't appear in my Firefox Add-ons Plugins list, the plugin file npvlc.dll is still included in the C:\Program Files (x86)\VideoLAN\VLC folder and its version number is 2.1.0.

If you're sure that you have installed the latest version of the VLC Mozilla plugin, then you might want to add a comment to the related bug, which was just resolved as fixed a couple of days ago:

It's possible that your VLC plugin version doesn't match the VLC program version since, if I remember right, every time you update the VLC Media Player, you get the option to install the Mozilla Web plugin. <sub> EDIT: I just installed VLC Media Player 2.1.2 and I DE-selected the Web plugin option. Even though the VLC Web plugin doesn't appear in my Firefox Add-ons Plugins list, the plugin file '''npvlc.dll''' is still included in the C:\Program Files (x86)\VideoLAN\VLC folder and its version number is 2.1.0. </sub> If you're sure that you have installed the latest version of the VLC Mozilla plugin, then you might want to add a comment to the related bug, which was just resolved as fixed a couple of days ago: *[https://bugzilla.mozilla.org/show_bug.cgi?id=939699 Bug 939699] - Update VLC plugin to 2.1.2

Modified by AliceWyman

cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157330 answers

Your System Details List shows VLC media player Web Plugin 2.1.0
So either VLC didn't update their plugin version number for Firefox (we have seen this before reported) or you still have an older VLC version.

You can try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

See Re-initializing the plugins database:

Your System Details List shows VLC media player Web Plugin 2.1.0 <br /> So either VLC didn't update their plugin version number for Firefox (we have seen this before reported) or you still have an older VLC version. You can try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases. See Re-initializing the plugins database: *https://support.mozilla.org/kb/troubleshoot-issues-with-plugins-fix-problems

Modified by cor-el

Question owner

Cor-el has found the correct answer. VLC haven't updated the plugin version number for Firefox (still at 2.1.0) within their latest version (2.1.2) so Firefox plugin checker spots a mismatch. I'm sure this has happened before with a previous release.

Cor-el has found the correct answer. VLC haven't updated the plugin version number for Firefox (still at 2.1.0) within their latest version (2.1.2) so Firefox plugin checker spots a mismatch. I'm sure this has happened before with a previous release.

Question owner

Therefore isn't this a Firefox plugin-checker bug?

The third-party author are not obliged to change the version number of the plugin, particularly if they haven't changed any code, so shouldn't Firefox be checking my version of the plugin (2.1.0) against the latest version of the plugin (2.1.0) rather than the latest version of the software (2.1.2) ???

Therefore isn't this a Firefox plugin-checker bug? The third-party author are not obliged to change the version number of the plugin, particularly if they haven't changed any code, so shouldn't Firefox be checking my version of the plugin (2.1.0) against the latest version of the plugin (2.1.0) rather than the latest version of the software (2.1.2) ???
AliceWyman
  • Moderator
240 solutions 2593 answers

You asked, isn't this a Firefox plugin-checker bug?

/questions/968058 shows that this Firefox bug was filed:

Bug 905610 - VLC media player add on not reflecting correct version

I see that a new comment was added to the bug:


Lucius Chiaraviglio 2014-01-03 09:37:23 PST
This bug still exists (or regressed) when upgrading from VLC 2.1.1 to 2.1.2 with Firefox 26.0 (32 bit version of both under Windows 7); the above message says reopening as verified issue, but the bug status still says VERIFIED INVALID (and won't let me fix it).

If the above bug was about Firefox showing incorrect information in the Add-ons -> Plugins list for the VLC Web plugin (npvlc.dll) then the bug was correctly marked "INVALID" as written. I think that the actual bug might have been for PluginCheck (a "Websites" bug for the plugins.mozilla.org component)

In any case, could you attach two screenshots of the following and include them in a reply? ( See How do I create a screenshot of my problem? )

I think that the PluginCheck page should be reporting that version 2.1.0 of the VLC Web Plugin is up to date, if that's the latest available version. If it's reporting that the plugin is outdated then I would call that a bug.

If there isn't any VLC plugin version 2.1.2 (if the latest version of the VLC media player Web Plugin file npvlc.dll included with VLC Media Player 2.1.2 is still at version 2.1.0) then I would add a comment to the bug I mentioned earlier, and add a link to this discussion.

You asked, ''isn't this a Firefox plugin-checker bug?'' [/questions/968058] shows that this '''Firefox''' bug was filed: [https://bugzilla.mozilla.org/show_bug.cgi?id=905610 Bug 905610] - VLC media player add on not reflecting correct version I see that a [https://bugzilla.mozilla.org/show_bug.cgi?id=905610#c3 new comment] was added to the bug: ----- Lucius Chiaraviglio 2014-01-03 09:37:23 PST This bug still exists (or regressed) when upgrading from VLC 2.1.1 to 2.1.2 with Firefox 26.0 (32 bit version of both under Windows 7); the above message says reopening as verified issue, but the bug status still says VERIFIED INVALID (and won't let me fix it). ----- If the above bug was about '''Firefox''' showing incorrect information in the Add-ons -> Plugins list for the VLC Web plugin (npvlc.dll) then the bug was correctly marked "INVALID" as written. I think that the actual bug might have been for '''PluginCheck''' (a "Websites" bug for the plugins.mozilla<!---->.org component) In any case, could you attach two screenshots of the following and include them in a reply? ( See [[How do I create a screenshot of my problem?]] ) *'''Firefox -> (Tools) Add-ons -> Plugins:''' - select the VLC Web plugin * http://www.mozilla.org/plugincheck/ - showing the VLC Web plugin I think that the [http://www.mozilla.org/plugincheck/ PluginCheck] page should be reporting that version 2.1.0 of the VLC Web Plugin is up to date, if that's the latest available version. If it's reporting that the plugin is outdated then I would call that a bug. If there isn't any VLC plugin version 2.1.2 (if the latest version of the VLC media player Web Plugin file npvlc.dll included with VLC Media Player 2.1.2 is still at version 2.1.0) then I would add a comment to the bug I mentioned earlier, and add a link to this discussion. *[https://bugzilla.mozilla.org/show_bug.cgi?id=939699 Bug 939699] - Update VLC plugin to 2.1.2

Modified by AliceWyman

quadrotriticale 0 solutions 3 answers

Alice, I am running VLC 2.1.2 on 64-bit Windows 7 and I saw this problem today morning when I visited http://www.mozilla.org/plugincheck.

I have attached the screenshots you requested along with a couple more (one for the version of VLC that I am running and the other for the properties of npvlc.dll that ships with VLC 2.1.2).

Alice, I am running VLC 2.1.2 on 64-bit Windows 7 and I saw this problem today morning when I visited http://www.mozilla.org/plugincheck. I have attached the screenshots you requested along with a couple more (one for the version of VLC that I am running and the other for the properties of npvlc.dll that ships with VLC 2.1.2).
AliceWyman
  • Moderator
240 solutions 2593 answers

quadrotriticale, Thanks for the screenshots.

I've "escalated" this thread to the Helpdesk so hopefully a Mozilla employee can direct this to the proper person who is responsible for PluginCheck issues.

'''quadrotriticale''', Thanks for the screenshots. I've "escalated" this thread to the Helpdesk so hopefully a Mozilla employee can direct this to the proper person who is responsible for PluginCheck issues.

Helpful Reply

Yes I can confirm on my machine that my plugin dll is also 2.1.0, so firefox plugin checker is checking against the latest version of the app (2.1.2) instead of the latest version of the plugin (2.1.0) and incorrectly finding a mismatch with the current version of the plugin (2.1.0)

Yes I can confirm on my machine that my plugin dll is also 2.1.0, so firefox plugin checker is checking against the latest version of the app (2.1.2) instead of the latest version of the plugin (2.1.0) and incorrectly finding a mismatch with the current version of the plugin (2.1.0)
AliceWyman
  • Moderator
240 solutions 2593 answers

Helpful Reply

I've added a comment to bug 939699 linking back to this thread.

I've added a comment to [https://bugzilla.mozilla.org/show_bug.cgi?id=939699 bug 939699] linking back to this thread.

Chosen Solution

Issue appears to be fixed, thanks ...

Issue appears to be fixed, thanks ...
AliceWyman
  • Moderator
240 solutions 2593 answers

richlaughlin, Thanks. You're right, the bug appears to be fixed now. I just added the VLC plugin as a test and PluginCheck now shows VLC media player Web Plugin 2.1.0 as up-to-date.

'''richlaughlin,''' Thanks. You're right, the bug appears to be fixed now. I just added the VLC plugin as a test and PluginCheck now shows VLC media player Web Plugin 2.1.0 as up-to-date.