firefox will not show pinterest
Firefox has started going horribly wrong but the kybosh is Pinterest. It will not show this site at all, no pictures load, I've tried clearing the cache on firefox and deleting everything from the history but all that's done is make it worse! Now I get a very basic menu in times roman down the left hand side of the page. I use Google Mail, firefox doesn't seem to like that any more either. It spends ages waiting for scripts to finish running or just not responding.
I'm using Windows 7, I think, and the latest version of Firefox, it's set to update automatically.
Please help.
Cheers
MTM
Chosen solution
You may need this:
- Avast -> Additional Protection -> Browser Protection -> under Mozilla Firefox, uncheck the "Run this browser sandboxed" checkbox
You can also disable the Avast Online Security extension.
Read this answer in context 👍 0All Replies (7)
You might already have tried this but, if not:
When you have a problem with a particular site that previously worked normally, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Could you also try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?
If images are missing then check that you aren't blocking images from some domains.
- Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
- Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
- Check "Tools > Page Info > Media" for blocked images
- Select the first image link and use the cursor Down key to scroll through the list.
- If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.
Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
Many thanks, that helped me to get on the right track.
In the end I found that I had an old version of java which has solved the e-mail problems, but what fixed Pintarest was their suggestion that I disable the Avast add on, which has known issues apparently.
Cheers
MTM
Chosen Solution
You may need this:
- Avast -> Additional Protection -> Browser Protection -> under Mozilla Firefox, uncheck the "Run this browser sandboxed" checkbox
You can also disable the Avast Online Security extension.
Pinterest have said they recommend Firefox - why is that - I am using the latest Firefox - so you tell me - but I cannot log in to Pinterest and when I write to them or contact them on Facebook I get no help at all Now I am klnown to you - I even try to help others with Firefox - but I am not very knowledgeable in any case I have Google plus and that works perfectly - lookit - I like firefox and you are recommended by Pinterest but can you help in any way - Pinterests help - excuse me is non existent
Nothing seems to work and I like Firefox and have written to you hope you can help
Hi Patricia, I assume you have tried the usual things?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens you can remove your Pinterest cookies individually.
Then try reloading the page. Does that help?
To rule out extensions as a possible culprit, could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?