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How do I prevent continous pop ups and shockwave crashes requiring restart

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  • 1 has this problem
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  • Last reply by cor-el

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I do not under stand how to fix the shock wave problem I am a novice user and do not understand tech gargon. Please help this is almost an every time occurrence makes it nearly impossible to use mozilla

I do not under stand how to fix the shock wave problem I am a novice user and do not understand tech gargon. Please help this is almost an every time occurrence makes it nearly impossible to use mozilla

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Can you attach a screenshot of the pop-ups?

Use a compressed image type like PNG or JPG to save the screenshot.

Try to disable hardware acceleration in Firefox.

See also: