This thread was archived. Please ask a new question if you need help.
Friends are reporting new requests from me to add them as Friends. My daughter has received an odd message supposedly from me, but I did not send it.
How do I check who is doing this and how do I remedy the situation?
All Replies (3)
Sounds as if someone hijacked your email. Do a scan for malware.
- SuperAntispyware - http://www.superantispyware.com/
- AdwCleaner - http://www.bleepingcomputer.com/download/adwcleaner/
- Malwarebytes' Anti-Malware - https://www.malwarebytes.org/
- Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
- Kasperky Free Security Scan - http://www.kaspersky.com/security-scan
- Windows Defender - http://windows.microsoft.com/en-us/windows/using-defender
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
You can also do a check for a rootkit infection with TDSSKiller.
Anti-rootkit utility TDSSKiller:
Are these messages coming through Facebook? Possibly someone guessed or stole your password. If you haven't changed it already, it would be a really good idea to do that. Please see: https://www.facebook.com/help/748385731848104
And it also would be a good idea to change the password for the email account linked to your Facebook account, since a bad actor could use that account to reset your Facebook password and take over your profile.