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Gmail not opening from firefox

Posted

The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
       
    This problem can sometimes be caused by disabling or refusing to accept
   cookies.
The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.9 r900
  • Picasa plugin
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • IDM CC 7.3.61 (mozilla_cc@internetdownloadmanager.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2: NVIDIA GeForce 610M
  • adapterDeviceID: 0x0116
  • adapterDeviceID2: 0x1058
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 10-31-2013
  • driverDate2: 10-23-2013
  • driverVersion: 9.17.10.3347
  • driverVersion2: 9.18.13.3165
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • extensions.lastAppVersion: 23.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • network.http.max-connections-per-server: 6
  • network.http.max-persistent-connections-per-server: 3
  • places.database.lastMaintenance: 1385145014
  • places.history.expiration.transient_current_max_pages: 104320
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: Yes
  • Accessibility: No
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1246 solutions 8214 answers

Please update to Firefox 25.0.1 and try again. Update Firefox to the latest version

Please update to Firefox 25.0.1 and try again. [[Update Firefox to the latest version]]
sargge 0 solutions 1 answers

updated from 25.0.1 to 26 still having the problem

updated from 25.0.1 to 26 still having the problem
cor-el
  • Top 10 Contributor
  • Moderator
12517 solutions 115414 answers

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page). *https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords Clear the cache and cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > Cookies: "Show Cookies" See also: *http://kb.mozillazine.org/The_page_is_not_redirecting_properly