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My drop-Down menus became distorted when I changed my computer display to 125% & did not correct when I changed back to 100%. Help!

Posted

All my drop-down menus are distorted from this change, both my browser's menus and menus on websites. The distortion is so bad that I cannot read the menu or choose a selection on the menu without moving my cursor around, and sometimes not even then. The menu items appear extremely small or gigantic and the images are distorted too.

I've re-installed FF beta 26.0 just to see if that made a difference, but it didn't. I've taken screenshots of the problem and loaded then into my Goggle photo at https://plus.google.com/photos/105852729254799413734/albums/5941369764239347457?authkey=CNXwwpfOrZ-gAQ

All my drop-down menus are distorted from this change, both my browser's menus and menus on websites. The distortion is so bad that I cannot read the menu or choose a selection on the menu without moving my cursor around, and sometimes not even then. The menu items appear extremely small or gigantic and the images are distorted too. I've re-installed FF beta 26.0 just to see if that made a difference, but it didn't. I've taken screenshots of the problem and loaded then into my Goggle photo at https://plus.google.com/photos/105852729254799413734/albums/5941369764239347457?authkey=CNXwwpfOrZ-gAQ

Chosen solution

hello stephericsson, this is likely an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

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Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.8.2.15856
  • Shockwave Flash 11.9 r900
  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20913.0
  • DivX Web Player version 3.0.0.155
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • Amazon MP3 Downloader Plugin 1.0.18
  • iTunes Detector Plug-in
  • Picasa plugin
  • Facebook Desktop Plugin
  • DivX VOD Helper Plug-in
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Adblock Edge 2.0.7 ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Facebook Chat Tapuz Emoticons 1.5 (facebooktapuzemoticons@evyatar.amitay.me)
  • Google Shortcuts 2.1.8.2 ({5C46D283-ABDE-4dce-B83C-08881401921C})
  • IP Address and Domain Information 1.11.1 (jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack)
  • JavaScript Debugger 0.9.89 ({f13b157f-b174-47e7-a34d-4815ddfdfeb8})
  • LastPass 2.0.20 (support@lastpass.com)
  • Pinterest Pin Button 0.5 ({677a8f98-fd64-40b0-a883-b8c95d0cbf17})
  • SearchIMDB 1.2.0 (searchimdb@sogame.cat)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • All-in-One Sidebar 0.7.20 ({097d3191-e6fa-4728-9826-b533d755359d}) (Inactive)
  • Avira SearchFree Toolbar plus Web Protection 25.62088 (toolbar_AVIRA-V7@apn.ask.com) (Inactive)
  • DuckDuckGo Plus 0.3.8 (jid1-ZAdIEUB7XOzOJw@jetpack) (Inactive)
  • F.B. Purity - Cleans Up Facebook 8.8.2 (fbp@fbpurity.com) (Inactive)
  • facemoji 1.3.2 (jid0-SH6qZEyvIhaBksOF79I50yRVu1g@jetpack) (Inactive)
  • GreatArcadeHits Add-on 1.0.0 ({B21F5E31-B8E8-41CD-B74C-168A71A10E49}) (Inactive)
  • Myibidder (Myibay) Bid Sniper for eBay 1.3.6 (firefox1@myibay.com) (Inactive)
  • NoSquint 2.1.9 (nosquint@urandom.ca) (Inactive)
  • Quick Search Bar 4.16 (quicksearch@peter.faj) (Inactive)
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45}) (Inactive)
  • SmartPrintButton 1.0 (quickprint@hp.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon(TM) HD 6620G
  • adapterDescription2:
  • adapterDeviceID: 0x9641
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-15-2011
  • driverDate2:
  • driverVersion: 8.900.7.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) HD 6620G Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131028225529
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20131028225529
  • browser.startup.homepage_override.mstone: 26.0
  • browser.urlbar.maxRichResults: 10
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • mousewheel.withcontrolkey.action: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1383250236
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.nprndlchromebrowserrecordext: 0
  • plugin.state.nprndlhtml5videoshim: 0
  • plugin.state.nprndlpepperflashvideoshim: 0
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1381896153

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23337 answers

Chosen Solution

hello stephericsson, this is likely an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

hello stephericsson, this is likely an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.

Question owner

Thank you sooo much. All my drivers are up to date so I turned of the hardware acceleration in Options, restarted and voila! Problem solved! YAY!

Thank you sooo much. All my drivers are up to date so I turned of the hardware acceleration in Options, restarted and voila! Problem solved! YAY!