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Sites using flash/shockwave cause Firefox to hang.

Posted

If the shockwave flash plugin is enabled on version >22, visiting a site that contains flash content will cause Firefox to hang/react extremely slowly. I've tried disabling all add-ons with no effect. I'm using shockwave flash 11.2.r202.310 but it doesn't seem to matter when version of flash I use.

Chosen solution

I FIXED IT

Hi there did you manage to sort out you Adobe Shockwave Flash crashing in fox

I had the same problem no net based Vids would play at all Not Iplayer, you tube nothing the screen/vid box would be grey or black

Its just taken me 19 hours to do it but its mended

On the top of the firefox page hit tools then from the drop down menue sect options.

when the window opens at the top select ADVANCED

on that page you will see a box with (Use Hardware acceleration when available)

YOU NEED TO UN CHECK/TICK THAT BOX

Its as simple as that good luck .........Date I posted this fix (15/01/2014)

Read this answer in context 3

Additional System Details

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/Linux/en-GB/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • Add to Search Bar 2.0 (add-to-searchbox@maltekraus.de)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • HTML5 Notifications 1.2.2 (html5notifications@paxal.net)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube Video, Audio and Subtitle Downloader 0.2.3.1 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • Easy YouTube Video Downloader 7.0 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}) (Inactive)
  • FireFTP 2.0.16 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f}) (Inactive)
  • Translate This! 3.0.1 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack) (Inactive)
  • YouTube Flash to HTML5 2.8 (garg_sms@yahoo.in) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Corporation -- GeForce GT 330M/PCIe/SSE2
  • adapterDeviceID: GeForce GT 330M/PCIe/SSE2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: NVIDIA Corporation
  • driverDate:
  • driverVersion: 3.3.0 NVIDIA 319.49
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- GeForce GT 330M/PCIe/SSE2
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://cdstealer.com
  • browser.startup.homepage_override.buildID: 20130924075245
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1380257371
  • places.history.expiration.transient_current_max_pages: 50942
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1378752160

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 25 Contributor
178 solutions 2062 answers

Please ensure that your Firewall/Antivirus program(s) are not interfering with how Firefox connects to the internet.

Ensure that your internet connection is strong and fast.

Does this issue occur on other internet browsers?
Does this issue occur on all pages containing flash content?

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96651 answers

Make sure that Flashblock or one of the other extension aren't the cause of this hang.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Helpful Reply

Thanks for the replies guys.

ComputerWhiz: No firewall or AV installed on my laptop.

cor-el: Nothing works. It is the shockwave flash plugin + >=v23 that is the problem. I've tried safemode, I've completely deleted everything eg moving the .mozilla directory and started a virgin firefox with the same results.

Wesley Branton
  • Top 25 Contributor
178 solutions 2062 answers

OH NO!

You don't have any antivirus or firewall programs installed and active on your computer!

Purchase/download a firewall and antivirus program as soon as possible!

Then run a full scan of your computer's hard drives.

Your Adobe Flash Player could have been damaged by a virus or malware.

Modified by Wesley Branton

Waka_Flocka_Flame
  • Top 25 Contributor
528 solutions 5041 answers

There is no need of a AV on Linux at all, or much malware (some rootkits, not very many) to infect it.

Modified by Waka_Flocka_Flame

Wesley Branton
  • Top 25 Contributor
178 solutions 2062 answers

@Waka_Flocka_Flame

Thank you for that information. I didn't know that. Up until a few months ago, I didn't even know what Linux was.

Sorry about my above answer.

sighnbox 1 solutions 4 answers

Chosen Solution

I FIXED IT

Hi there did you manage to sort out you Adobe Shockwave Flash crashing in fox

I had the same problem no net based Vids would play at all Not Iplayer, you tube nothing the screen/vid box would be grey or black

Its just taken me 19 hours to do it but its mended

On the top of the firefox page hit tools then from the drop down menue sect options.

when the window opens at the top select ADVANCED

on that page you will see a box with (Use Hardware acceleration when available)

YOU NEED TO UN CHECK/TICK THAT BOX

Its as simple as that good luck .........Date I posted this fix (15/01/2014)

Question owner

nice one sighnbox.. worked for me :)