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ghostery not working

Posted

I'm using FF 23.0.1 Recently I discovered that neither Ghostery or Facebook Phishing Protector don't work. I can install them and they work until I end a session. Upon opening FF again, neither of these add-ons are on and require re-installation.

Any suggestions?

Thanks,

Jbag

I'm using FF 23.0.1 Recently I discovered that neither Ghostery or Facebook Phishing Protector don't work. I can install them and they work until I end a session. Upon opening FF again, neither of these add-ons are on and require re-installation. Any suggestions? Thanks, Jbag

Chosen solution

Hello, I've tried installing both of them on Firefox 24 beta 4 and I don't encounter the same issue.

What you can do first is reset Firefox: go to Help -> Troubleshooting information and in the page that appears click on the "Reset Firefox" button in the upper-right corner.

If this doesn't solve the problem, I recommend performing a fresh install of Firefox. You can also choose to install the latest beta version .

I hope this can help you!

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • FireFox PDF Architect Previewer
  • iTunes Detector Plug-in
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • VLC media player Web Plugin 2.0.2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.5.1 for Mozilla browsers
  • wpidetector
  • Google Update
  • GEPlugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ColorfulTabs 19.3 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Disconnect 3.4.1 (2.0@disconnect.me)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.8 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack)
  • DuckDuckGo Plus 0.2.53 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Facebook Phishing Protector 4.4.2 ({023e9ca0-63f3-47b1-bcb2-9badf9d9ef28})
  • Ghostery 5.0.3 (firefox@ghostery.com)
  • ImTranslator 7.0 ({9AA46F4F-4DC7-4c06-97AF-5035170634FE})
  • PDF Architect Converter For Firefox 1.0 (FFPDFArchitectConverter@pdfarchitect.com)
  • Self-Destructing Cookies 0.4.1 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Symantec Intrusion Prevention 11.3.0.9 - 5 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9500 GS
  • adapterDescription2:
  • adapterDeviceID: 0x0644
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-6-2012
  • driverDate2:
  • driverVersion: 8.17.12.9619
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9500 GS)
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: yahoo.com
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Cambria
  • gfx.direct2d.disabled: True
  • gfx.direct3d.checkDX10: False
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dnsCacheEntries: 100
  • network.dnsCacheExpiration: 120
  • network.http.connect.timeout: 150
  • network.http.keep-alive: True
  • network.http.keep-alive.timeout: 300
  • network.http.max-connections: 24
  • network.http.max-connections-per-server: 8
  • network.http.max-persistent-connections-per-proxy: 6
  • network.http.max-persistent-connections-per-server: 4
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 4
  • network.http.proxy.keep-alive: True
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1377050842
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376312668

Misc

  • User JS: No
  • Accessibility: No
M_G_A 4 solutions 10 answers

Chosen Solution

Hello, I've tried installing both of them on Firefox 24 beta 4 and I don't encounter the same issue.

What you can do first is reset Firefox: go to Help -> Troubleshooting information and in the page that appears click on the "Reset Firefox" button in the upper-right corner.

If this doesn't solve the problem, I recommend performing a fresh install of Firefox. You can also choose to install the latest beta version .

I hope this can help you!

Hello, I've tried installing both of them on Firefox 24 beta 4 and I don't encounter the same issue. What you can do first is [[Reset Firefox – easily fix most problems|reset Firefox]]: go to Help -> Troubleshooting information and in the page that appears click on the "Reset Firefox" button in the upper-right corner. If this doesn't solve the problem, I recommend [http://www.mozilla.org/en-US/firefox/new/ performing a fresh install of Firefox]. You can also choose to install [http://www.mozilla.org/it/firefox/beta/ the latest beta version] . I hope this can help you!