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Autocomplete field is visually distorted?

Posted

The autocomplete window that appears when clicking on a field is now distorted, leaving the text unreadable. Sometimes the field will suddenly switch to normal text, whereas usually I am unable to read anything in available options. This does not affect text in the field, only in the autocomplete list that appears upon clicking the field.

The autocomplete window that appears when clicking on a field is now distorted, leaving the text unreadable. Sometimes the field will suddenly switch to normal text, whereas usually I am unable to read anything in available options. This does not affect text in the field, only in the autocomplete list that appears upon clicking the field.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.7 r700
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • 0.3
  • Uplay PC Plugin
  • iTunes Detector Plug-in
  • Picasa plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • 2.1.2
  • Garmin Communicator Plug-In 4.0.4.0
  • Happy Cloud Web Plugin
  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Unity Player 3.5.0f5
  • AmazonMP3DownloaderPlugin 1.0.15
  • 0.70.4
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Fast Dial 4.3.4 (fastdial@telega.phpnet.us)
  • feedly 16.0.528 (feedly@devhd)
  • FireGestures 1.7.6 (firegestures@xuldev.org)
  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Greasemonkey 1.10 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • ReloadEvery 17.0.0 ({888d99e7-e8b5-46a3-851e-1ec45da1e644})
  • Spotify Search 0.5.3 ({a8ef5f94-bd9b-4f86-adc8-7b1d2d003e14})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Check4Change 1.9.3 (check4change-owner@mozdev.org) (Inactive)
  • DAEMON Tools Toolbar 1.1.7.0190 (DTToolbar@toolbarnet.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • PricePeep 2.2.0.0 (pricepeep@getpricepeep.com) (Inactive)
  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 4800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x9442
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-24-2013
  • driverDate2:
  • driverVersion: 8.970.100.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4800 Series)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • accessibility.warn_on_browsewithcaret: False
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.memory.capacity: 65536
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 20
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 5
  • browser.sessionstore.resume_from_crash: False
  • browser.startup.homepage: chrome://fastdial/content/fastdial.html
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.autoHide: True
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.warnOnClose: False
  • dom.disable_window_move_resize: True
  • dom.max_script_run_time: 0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C)
  • gfx.direct2d.disabled: True
  • keyword.URL: http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
  • network.cookie.prefsMigrated: True
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.proxy.version: 1.0
  • network.protocol-handler.external.aim: True
  • network.protocol-handler.warn-external.winmx: False
  • places.database.lastMaintenance: 1373771290
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1299331361
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cache: False
  • privacy.cpd.cookies: False
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False
  • security.enable_tls: False
  • security.OCSP.enabled: 0
  • security.OCSP.signingCA: Builtin Object Token:IPS CLASE1 root
  • security.OCSP.URL:
  • security.warn_entering_weak: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1371335644

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 475 solutions 5840 answers

Helpful Reply

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). <b> To Enable SafeMode </b> *You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. *''Once you get the pop-up, just select "'Start in Safe Mode"'' If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears. Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit") * https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Thank you for your help! I turned off hardware acceleration and that seems to have fixed it, though I don't know if that's only a temporary fix (I'm not sure if I'm missing out on anything without it enabled).

Thank you for your help! I turned off hardware acceleration and that seems to have fixed it, though I don't know if that's only a temporary fix (I'm not sure if I'm missing out on anything without it enabled).