Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More how can I remove this site

  • 39 replies
  • 2 have this problem
  • Last reply by kobe

more options

I can not get this home page out of my PC please help

I can not get this home page out of my PC please help

Chosen solution

Unhide file extenstions as cor-el said then right click the user.js and prefs.js and delete them.

Read this answer in context 👍 0

All Replies (20)

more options


The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

It did not solve it

more options

You can check for pref(s) on the about:config page that refer to that website and reset these prefs to the default value via the right-click context menu.

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

more options

non of those are helping the Q is I can not get this site out of my home page you did not explain what to look for on about config I have even added it to a block list it still on my home page I have cleared cooks and added my home page removing it from my home page. I have deleted Firefox and installed still have this site on my PC I will stop using FF if I do not get help I was told this site gets info when you are online its a hacker site why cant I get an answer for this I have tried everything

more options

could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Waka I have MalwareBytes' Anti-Malware even a PC guy could not help me

Phillip I will try you request

more options

Application Basics



             User Agent
           Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0

             Profile Folder

             Enabled Plugins


             Build Configuration


             Crash Reports


             Memory Use



       Block LinkBucks1.86falsedgs229@nyu.eduBlockSite0.7.1.1false{dd3d7613-0246-469d-bc65-2a3cc1668adc}BlockSite Plus1.1false{6d43fee4-72e7-4290-b75a-b898e4f4676d}RebateInformer1.0.0.32false{ED76C299-85BC-4891-9237-74A140C28832}Silent Block0.0.11.6mfalseSilentBlock@schuzak.jpSoda PDF 3D Reader Converter For

       Important Modified Preferences





       Adapter DescriptionATI Radeon HD 3400 Series Adapter Driversaticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64Adapter RAM256Device ID0x95c5Direct2D EnabledtrueDirectWrite Enabledtrue (6.2.9200.16492)Driver Date4-19-2011Driver Version8.850.0.0GPU #2 ActivefalseGPU Accelerated Windows1/1 Direct3D 10Vendor ID0x1002WebGL RendererGoogle Inc. -- ANGLE (ATI Radeon HD 3400 Series )



             Incremental GC


             Prevent Accessibility

       Library Versions

       Expected minimum versionVersion in useNSPR4. Basic ECC3.14.3.0 Basic ECCNSSSMIME3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSSL3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSUTIL3.
   Am not sure is this is what  you need
more options

please try uninstalling firefox from the windows control panel. afterwards manually check if the firefox program folder got deleted (it's usually in C:\Program Files (x86)\Mozilla Firefox) and else remove it manually. then download & install a fresh copy at

Modified by philipp

more options

I have uninstalled FF about 5 time non of this is helping I even uninstalled Babylon from from all program still there

more options

nobody is explaining to me what to look for when you go to about:config I see too many things there Im not sure what to disable this come after I downloaded you tube video download

more options

have you also removed the firefox program folder manually afterwards as described above (because in some cases malware programs might still be nesting there, so they will return after a reinstall of the browser).

more options
more options

Nobody is telling me how to remove

more options

if you uninstall Firefox how do you find the other files of FF in the PC

more options

Your profile will not be removed during uninstall and that is where all bookmarks etc. are

You can reinstall from

more options

I can delete my profile but I may still not get it out

more options

Deleting your profile loses your bookmarks. Unless you backed them up manually.

more options

I delete the profile I still see it on my home page

more options

I was able to open aboutconfig but I do not know what am looking for as I can not see it anywhere apart from the home page

  1. 1
  2. 2