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The Adobe Flash Plug-ins and Shockwave Players typically crash after 12 hours of start up. Is there a resolution?

  • 1 reply
  • 2 have this problem
  • 214 views
  • Last reply by Microrobot

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I have downloaded the latest versions of Java(7), Adobe Flash (11.7.7xx) and Adobe Shockwave (12.0.2xx)

Here is my crash report from last 2 months:

Report ID                            Date Submitted

145f1f17-d137-4ee4-8811-9518064680aa 6/27/2013 1:54 PM
ae169271-422d-4748-9e3e-8093e417ff37 6/23/2013 1:00 AM
4b8b2838-fc87-4f61-bbb6-a469fac64d30 6/22/2013 3:01 PM
9485a6e6-598d-45c9-8694-b02a0fef81c3 6/18/2013 3:00 PM
fa40921e-b680-45e1-b581-f7ddd3b824ef 6/11/2013 12:16 AM
1a062594-f5ae-420d-9fec-d707ebcf7bc8 6/10/2013 4:36 PM
9ce6f37d-7fd0-451e-8c90-ea7d1838faab 6/10/2013 4:36 PM
9862964f-9ca3-4b7c-b96e-4589661236b8 6/5/2013 2:44 PM
8317a90c-6d5f-4976-8666-29ca57c69fc3 5/27/2013 11:04 PM
bp-e16c3fab-2971-4478-ba1c-1b6642130510 5/9/2013 11:04 PM
6cf76236-c2d1-42d5-9292-9ff4c794a597 5/9/2013 2:43 PM
I have downloaded the latest versions of Java(7), Adobe Flash (11.7.7xx) and Adobe Shockwave (12.0.2xx) Here is my crash report from last 2 months: <pre><nowiki> Report ID Date Submitted 145f1f17-d137-4ee4-8811-9518064680aa 6/27/2013 1:54 PM ae169271-422d-4748-9e3e-8093e417ff37 6/23/2013 1:00 AM 4b8b2838-fc87-4f61-bbb6-a469fac64d30 6/22/2013 3:01 PM 9485a6e6-598d-45c9-8694-b02a0fef81c3 6/18/2013 3:00 PM fa40921e-b680-45e1-b581-f7ddd3b824ef 6/11/2013 12:16 AM 1a062594-f5ae-420d-9fec-d707ebcf7bc8 6/10/2013 4:36 PM 9ce6f37d-7fd0-451e-8c90-ea7d1838faab 6/10/2013 4:36 PM 9862964f-9ca3-4b7c-b96e-4589661236b8 6/5/2013 2:44 PM 8317a90c-6d5f-4976-8666-29ca57c69fc3 5/27/2013 11:04 PM bp-e16c3fab-2971-4478-ba1c-1b6642130510 5/9/2013 11:04 PM 6cf76236-c2d1-42d5-9292-9ff4c794a597 5/9/2013 2:43 PM </nowiki></pre>

Modified by cor-el

All Replies (1)

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.