Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox.

  • 1 reply
  • 1 has this problem
  • 126 views
  • Last reply by cor-el
  • Archived

mapasPT
mapasPT

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox.

I'm using a Toshiba 64bits and Win 7 64bits.

When I access to the MS skydrive site, and I click to select a file to upload, the CPU hangs up. This only occurs using Firefox. I'm using a Toshiba 64bits and Win 7 64bits.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

It is possible the this website is using a plugin like Silverlight to do the uploading.

Do you otherwise have problems with plugins?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.