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All that comes up when I open Firefox are my toolbars and a place to enter a URL, but there is no window. I have to enter full screen mode to view websites.

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  • Last reply by cor-el

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Something happened with Firefox where all that comes up when I open Firefox are my toolbars and a place to enter a URL, but there is no window. I have to enter full screen mode to view websites. How do I get back to a regular browsing window? I have no idea how this even happened.

Something happened with Firefox where all that comes up when I open Firefox are my toolbars and a place to enter a URL, but there is no window. I have to enter full screen mode to view websites. How do I get back to a regular browsing window? I have no idea how this even happened.

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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That worked! Thank you so much!

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If it happens again then check things like these:

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.
Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.

You can also check for problems with the localstore.rdf file.