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Malware no Firefox 20.01 , como corrigir?

Posted

Um malware se instalou no meu firefox, versão 20.0.1. Não consigo identificá-lo nos plugins, também já fiz uma varredura com o avast, e não resolveu o problema. O malware faz com que apareça janelas de verificações de plugins e outros pop-ups. Identifique este mesmo malware no Google Chome, mas consegui resolver o problema, já no firefox não. Pensei em desinstalar o firefox e instalá-lo novamente, mas não consegui, isso pode ser devido ao malware? Como faço para desativá-lo?

a malware has been installed on my firefox, 20.0.1 version. I can't identify it on plugins. I've scanned with avast, but the problem was not resolved. The malware pop ups windows with verification plugins and another information like it. I can not unistall the firefox. How can I correct this problem?

Additional System Details

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/pt-BR/

Extensions

  • avast! WebRep 8.0.1483 (wrc@avast.com)
  • FindLyrics 1.110 (findlyrics@findlyrics.co) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealPlayer Browser Record Plugin 15.0.4 ({97E22097-9A2F-45b1-8DAF-36AD648C7EF4}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 11-3-2008
  • driverDate2:
  • driverVersion: 6.14.10.5009
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.google.com/firefox
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • browser.urlbar.autocomplete.enabled: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Cambria Math
  • general.autoScroll: False
  • keyword.URL: http://www.google.com/search?ie=UTF-8&oe=utf-8&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1366418533
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 52660
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No

Helpful Reply

Consegui resolver o problema. Caso alguem também venha a ter O malware neste caso chama-se FindLyrics, ele é um complemento. Consegui removê-lo no "Adicionar/Remover" no painel de controle.

I managed to resolve the problem. If someone comes to have the same problem: the badware calls FindLyrics, it's a expansion. I could to unistall on the control panel.