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Why has my Yahoo Mail Classic page omitted the sign-out option ?

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Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Mail page suddenly a problem ?

Suddenly, as of today, My Yahoo Mail Classic page no longer has a sign-out option. There was also a freezing today as I was deleting extra contacts. Why is the Yahoo Mail page suddenly a problem ?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Shockwave Flash 11.4 r402

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 2.5.9.20130409112616 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
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  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) 82945G Express Chipset Family)
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://ca.yahoo.com
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • extensions.lastAppVersion: 19.0.2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1365858724
  • places.history.expiration.transient_current_max_pages: 26618
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 489 solutions 5951 answers

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

________________________________________________________________________________

Update your Firefox to latest version of Firefox

Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! Thank you. ________________________________________________________________________________ Update your Firefox to latest version of Firefox