Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Thank you...it worked

did all the steps....but still just blank sheet

Hi awillson5, you didn't provide much information about your system or what you are expecting to see.

Is the problem that the FoxTab extension is not working on new tabs?

Can you confirm that the extension is enabled here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Have you checked for updates to FoxTab (current version is 1.4.9)?

orange Firefox button (or Tools menu) > Add-ons > "gear" icon > Check for Updates

I'm using firefox on ubuntu. Since the upgrade to firefox 20, the foxtab wich is ver.1.4.9 stopped working in form that it is just blank, no icons, no tabs. From the add-on menu I can get into foxtab setup but not from the browser but I can see the gear in the left lower corner. thx for your reply

FoxTab's Facebook page says:

Hi all!
Just a heads up to let you know we are aware of an issue going on when using Foxtab in Firefox 20.0 -
We are working on the solution. Thanks

https://www.facebook.com/foxtab