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Firefox theme is not working and I can't add them

Posted

Fire fox won't allow me to add any new themes and my old one the pictures is gone it just really black and I did try to get new ones from

https://addons.mozilla.org/en-US/firefox/themes/

But it still won't let me add them to fire fox and I've looked into my profile and I do not see Extension.ini or Extensions.cache I was trying to use the helpful link that did work for "Unable to install themes or extensions" but it didn't work since I'm missing Extension.ini and Extension.cache overall I cannot get a new theme and it's kind of annoying and my old one don't show at all and yes I did get it from the firefox theme place so what can I do? oh and I did add Personas Plus I didn't know if that would help or not

Chosen solution

Hi there,

Hmm, that sounds like Firefox has made a mess, sorry about your issues! I wonder if it would be the simplest solution to just reset Firefox here. That would restore most settings to default, but you'd keep all your settings and bookmarks, passwords, etc. You would lose your installed extensions and themes though. What do you think? If you want to give it a try, follow these instructions: Reset Firefox – easily fix most problems

Let me know if this works or if you prefer a more detailed troubleshooting process.

Cheers, David

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • AmazonMP3DownloaderPlugin 1.0.15
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

Extensions

  • Personas Plus 1.7 (personas@christopher.beard)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9800 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0614
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-18-2013
  • driverDate2:
  • driverVersion: 9.18.13.1106
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9800 GT )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.places.importDefaults: False
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.dothackers.net/
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • general.useragent.extra.btrs: BTRS28059
  • general.useragent.extra.searchtoolbar: PBSTB/1.2
  • gfx.direct3d.checkDX10: False
  • keyword.URL: http://isearch.fantastigames.com/web?src=ffb&gct=ds&appid=107&systemid=465&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1365655470
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1305651598
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • toolkit.startup.recent_crashes: 1

Misc

  • User JS: No
  • Accessibility: No
David Tenser
  • Administrator
  • Moderator
32 solutions 294 answers

Chosen Solution

Hi there,

Hmm, that sounds like Firefox has made a mess, sorry about your issues! I wonder if it would be the simplest solution to just reset Firefox here. That would restore most settings to default, but you'd keep all your settings and bookmarks, passwords, etc. You would lose your installed extensions and themes though. What do you think? If you want to give it a try, follow these instructions: Reset Firefox – easily fix most problems

Let me know if this works or if you prefer a more detailed troubleshooting process.

Cheers, David

cor-el
  • Top 10 Contributor
  • Moderator
10742 solutions 96657 answers

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Question owner

The first post did work and the second one didn't work that much I know my settings but yes I do know all about Private browsing I don't use it that much but thanks again