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Some photos will not now, lost formatting on eBay and some other sites.

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  • 1 has this problem
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  • Last reply by cor-el

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Photos on my homepage at top of www.doig.net will not show. Formatting falls apart at eBay and some other sites, so it shows as flush left in a long column. This problem does not exist on the same pages on Internet Explorer. I tried reinstalling Firefox with no change. Ken

Photos on my homepage at top of www.doig.net will not show. Formatting falls apart at eBay and some other sites, so it shows as flush left in a long column. This problem does not exist on the same pages on Internet Explorer. I tried reinstalling Firefox with no change. Ken

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Did this happen when you installed Firefox 20 over Firefox 19, or any other recent event you can think of?


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?


Regarding sites that load without the correct layout, if you do a quick reload (Ctrl+r) do they snap into place? This seems to be an intermittent problem for some users in Fx19 and later. I can't recall whether a cause has been discovered.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.