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Why aren't flash cookies being saved in firefox?

Posted

I noticed when I make certain changes to videos such as mute them or lower the volume of a YouTube video, that change doesn't stay, like when I change to another YouTube video the sound goes back to its max. Why is this happening? Is there a fix for this issue?

I noticed when I make certain changes to videos such as mute them or lower the volume of a YouTube video, that change doesn't stay, like when I change to another YouTube video the sound goes back to its max. Why is this happening? Is there a fix for this issue?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Question owner

Also I think the latest version of flash is causing this... is anyone else getting the same problem?

Also I think the latest version of flash is causing this... is anyone else getting the same problem?
cor-el
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17690 solutions 160039 answers

Make sure that you keep YouTube cookies and also have enabled local (DOM) storage.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Make sure that you keep YouTube cookies and also have enabled local (DOM) storage. *yt-player-volume: {"volume":100,"nonNormalized":null,"muted":false} *http://kb.mozillazine.org/dom.storage.enabled "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies

Question owner

I checked Dom storage enabled in aboyt:config and it is set to true already, I just installed firefox and adobe flash, but the problem still occurs. It's only on firefox not on other browsers...

I checked Dom storage enabled in aboyt:config and it is set to true already, I just installed firefox and adobe flash, but the problem still occurs. It's only on firefox not on other browsers...
cor-el
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  • Moderator
17690 solutions 160039 answers

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

In case you are using "Clear history when Firefox closes":

  • do not clear Cookies

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Make sure that you do not run Firefox in (permanent) Private Browsing mode. *https://support.mozilla.org/kb/Private+Browsing *Tools > Options > Privacy: Use custom settings for history *Deselect: [ ] "Always use private browsing mode" In case you are using "Clear history when Firefox closes": *do not clear Cookies *Tools > Options > Privacy: History: [X] Clear history when Firefox closes > Settings *https://support.mozilla.org/kb/Clear+Recent+History Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords. ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Modified by cor-el

Question owner

Thank you for the quick response :)

But I've done all of the suggestions and I still have this issue. Also twitch.tv livestreams and videos don't work for some reason could this be related?

Thank you for the quick response :) But I've done all of the suggestions and I still have this issue. Also twitch.tv livestreams and videos don't work for some reason could this be related?
cor-el
  • Top 10 Contributor
  • Moderator
17690 solutions 160039 answers

You can check the Flash storage settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings

Flash Website Storage Settings panel:

Global Storage Settings Panel:

You can check the Flash storage settings. *Windows Control Panel > Flash Player > Storage: Local Storage Settings Flash Website Storage Settings panel: *http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html Global Storage Settings Panel: *http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Question owner

I tried to change settings using the first link, but It seems like they won't change. Website Storage Settings are set to none, and it's not letting me change it to Unlimited.

I tried to change settings using the first link, but It seems like they won't change. Website Storage Settings are set to none, and it's not letting me change it to Unlimited.
cor-el
  • Top 10 Contributor
  • Moderator
17690 solutions 160039 answers

Try to clear the Flash LSO folder(s) manually.

Delete the macromedia.com and #SharedObjects folders to reset all Flash cookies and settings.

  • C:\Users\<user>\AppData\Roaming\Macromedia\Flash Player\
  • %AppData%\Macromedia\Flash Player\
Try to clear the Flash LSO folder(s) manually. Delete the macromedia.com and #SharedObjects folders to reset all Flash cookies and settings. * C:\Users\&lt;user&gt;\AppData\Roaming\Macromedia\Flash Player\ * %AppData%\Macromedia\Flash Player\

Question owner

I deleted the folders but It still didn't work. I've also uninstalled and reinstalled flash player, but the problem still persists.

I deleted the folders but It still didn't work. I've also uninstalled and reinstalled flash player, but the problem still persists.

Question owner

Also I have 32 bit flash installed if it makes any difference

Also I have 32 bit flash installed if it makes any difference

Question owner

Please someone help me with this issue

Please someone help me with this issue
nor92 0 solutions 4 answers

I have been having a similar problem. Ever since I upgraded to 19.0 FIrefox will NOT list cookies in the cookies window and thus they cannot be deleted.

Please, Mozilla, fix this problem.

I have been having a similar problem. Ever since I upgraded to 19.0 FIrefox will NOT list cookies in the cookies window and thus they cannot be deleted. Please, Mozilla, fix this problem.