X
Tap here to go to the mobile version of the site.
IMPORTANT ANNOUNCEMENT: We’re going through some system changes, that may have slowed responses to your questions. If you had asked a question in the last couple of months, please re-post it and the community will help you as soon as we can. If you’ve registered after February 7th, please register again, the accounts on the previous site were not migrated to this temporary site. If you joined us before February 7, please reset your password if you have trouble logging into this temporary site.

Support Forum

Moviephone website no longer working properly.

Posted

Use moviephone a lot o Firefox. Just this past week, when I get into website, it does not function at all. Various pop ups scroll through the screen. Tried uninstalling & adding latest version, still no solution.

Use moviephone a lot o Firefox. Just this past week, when I get into website, it does not function at all. Various pop ups scroll through the screen. Tried uninstalling & adding latest version, still no solution.

Chosen solution

Thank You. By clearing the cache & cookies solved the problem

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Pando Web Plugin
  • 5.1.10411.0
  • NPWLPG
  • CouponNetwork Coupon Activator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
14853 solutions 134659 answers

Helpful Reply

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- *http://kb.mozillazine.org/Websites_look_wrong

Chosen Solution

Thank You. By clearing the cache & cookies solved the problem

Thank You. By clearing the cache & cookies solved the problem