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Moviephone website no longer working properly.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by tzpblt
  • Solved

tzpblt
tzpblt

Use moviephone a lot o Firefox. Just this past week, when I get into website, it does not function at all. Various pop ups scroll through the screen. Tried uninstalling & adding latest version, still no solution.

Use moviephone a lot o Firefox. Just this past week, when I get into website, it does not function at all. Various pop ups scroll through the screen. Tried uninstalling & adding latest version, still no solution.

Chosen solution

Thank You. By clearing the cache & cookies solved the problem

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
tzpblt
tzpblt Question owner

Chosen Solution

Thank You. By clearing the cache & cookies solved the problem