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My new tab opens with a "Search" page, http://www.searchnu.com/406?tag=newtab, and I am unable to add thumbnails like I used to have.

Posted

When I used to hit "Tab" it opened with a page full of my favorite "thumbnails". Somehow I have managed to delete those, which is fine--as long as I can restart building those thumbnails. The site that pulls up every time I hit "Tab" is http://www.searchnu.com/406?tag=newtab. I don't particularly like that search "engine?"--and would at least prefer to have Google pull up as a default (even if I can't have thumbnails). I have read thru your various "help" suggestions, but can't seem to improve this situation. I realize I hit something yesterday that removed "cache" ????---and that is the probable cause of my present situation. Can you help me restore my thumbnails---and/or make the "Tab+" at least default to Google? Thanks for your help- shnolan

When I used to hit "Tab" it opened with a page full of my favorite "thumbnails". Somehow I have managed to delete those, which is fine--as long as I can restart building those thumbnails. The site that pulls up every time I hit "Tab" is http://www.searchnu.com/406?tag=newtab. I don't particularly like that search "engine?"--and would at least prefer to have Google pull up as a default (even if I can't have thumbnails). I have read thru your various "help" suggestions, but can't seem to improve this situation. I realize I hit something yesterday that removed "cache" ????---and that is the probable cause of my present situation. Can you help me restore my thumbnails---and/or make the "Tab+" at least default to Google? Thanks for your help- shnolan

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1247 solutions 8221 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Thank you so much!! This worked perfectly!! I would never have figured it out---and had already spent way too much time on my own trying to solve the issue. Awesome!!

Thank you so much!! This worked perfectly!! I would never have figured it out---and had already spent way too much time on my own trying to solve the issue. Awesome!!
cor-el
  • Top 10 Contributor
  • Moderator
12529 solutions 115514 answers

Helpful Reply

See also these threads and pages about searchqu/searchnu: *[[/questions/816181]] *[[/questions/790833]] *[[/questions/921690]] *http://bit.ly/searchqutoolbar *http://www.ilivid.com/faq.htm#8 *http://www.beyourownit.com/forum/security-malware-issues/4758-searchnu-searchqu.html
Tchantches 0 solutions 5 answers

Good Day ladies and gentlemen,

I have been infected by the searchnu pest. Not only does it change your default URL but, when you open a new tab you are automatically directed to the www.searchnu site. DO NOT EVER GO THERE....

In normal operation, this pest generates a process trying to reach a specific IP address to upload whatever information it has harvested on your PC. This process is a FireFox.exe process and the reason why the bugger's operation is not detected and not detectable. This means that the pest is hidden like a rootkit in an unused space (typically a space with all bytes being hex 00) of the firefox.exe file.

The permanent solution is as follows: 1. Backup your bookmarks and take a note of where you save them. 2. Using the Control Panel, de-install your version of FireFox. 3. Restart your PC. 4. Using Internet Explorer, get on the Internet and download a fresh version of FireFox. 5. Re-install Firefox then restore your bookmarks. 6. The problem is gone for good.

Good luck to everyone. - Tchantches

Good Day ladies and gentlemen, I have been infected by the searchnu pest. Not only does it change your default URL but, when you open a new tab you are automatically directed to the www.searchnu site. DO NOT EVER GO THERE.... In normal operation, this pest generates a process trying to reach a specific IP address to upload whatever information it has harvested on your PC. This process is a FireFox.exe process and the reason why the bugger's operation is not detected and not detectable. This means that the pest is hidden like a rootkit in an unused space (typically a space with all bytes being hex 00) of the firefox.exe file. The permanent solution is as follows: 1. Backup your bookmarks and take a note of where you save them. 2. Using the Control Panel, de-install your version of FireFox. 3. Restart your PC. 4. Using Internet Explorer, get on the Internet and download a fresh version of FireFox. 5. Re-install Firefox then restore your bookmarks. 6. The problem is gone for good. Good luck to everyone. - Tchantches
bluegoat 0 solutions 6 answers

Starting in safe mode makes the problem go away and tabs open in homepage .

Starting in safe mode makes the problem go away and tabs open in homepage .
cor-el
  • Top 10 Contributor
  • Moderator
12529 solutions 115514 answers

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears. Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
bluegoat 0 solutions 6 answers

edit1

edit1

Modified by bluegoat

HiTechMama 0 solutions 1 answers

Then if Firefox takes my extensions away, and my apps, that is another problem. It took me hours to find and load those - so you either lose your thumbnails which is my case, or if you reset back you lose all of your extensions/apps? IS there ANY way you can get that thumbnail page BACK to loading the thumbnails?

I just cleaned my computer and it took that away and now for a new tab it puts a search engine up. May have to go back to chrome. Not so complicated.

Then if Firefox takes my extensions away, and my apps, that is another problem. It took me hours to find and load those - so you either lose your thumbnails which is my case, or if you reset back you lose all of your extensions/apps? IS there ANY way you can get that thumbnail page BACK to loading the thumbnails? I just cleaned my computer and it took that away and now for a new tab it puts a search engine up. May have to go back to chrome. Not so complicated.