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when i log-in to Yahoo, I get redirected to http://www.yahoo.com/ap_index. Page not found.

Posted

completely updated mac osx. firefox and all updates for everything. when i try to go to the web page www.yahoo.com i am redirected to http://www.yahoo.com/ap_index. the page says url requested was not found. and will reload every 10 seconds or so. everything loads fine with safari and chrome. i want to stay a firefox user but this problem is unacceptable. i need to be able to view my yahoo mail and firefox will not let me.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 4.0.60831.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Andrew
  • Top 25 Contributor
  • Moderator
252 solutions 3020 answers

Helpful Reply

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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