X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I can't get Google map to work on Firefox.

Posted

I can't get Google map to work on Firefox. I have a web site with a Google map on it, but potential customers using Firefox will not be able to use this function to locate me. Can someone please help me fix this issue?

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • VLC media player Web Plugin 2.0.2
  • 4.1.10329.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Below is the message I get rather than the actual map. But what I don't get is that it worked perfectly well a few days ago...
"Content Encoding Error"
"The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression. Please contact the website owners to inform them of this problem."

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

Thank you for your fast response Tyler,

I will give it a try. but before I do so, will all my bookmarks be lost? because I have lots of them and can't afford to lose them.

alco 18 solutions 141 answers

Helpful Reply

You can backup your bookmarks (in case something goes wrong) and import them again later as is described in the article posted above.

Modified by alco

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Reset will leave ll your bookmarks in place, no worries

marthijn1991 0 solutions 1 answers

I have exactly the same problem. I did the reset, but frankly it didn't help.

Are there any other possible solutions?