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Firefox did an update on my computer which affected using the cam or viewing cams at a website. How do I fix this?

Posted

The website I go to was always working before with cams, and I was just there before the update. After Firefox did the update the cams would not work anymore - neither mine nor any others. It is blank. How do I fix this or go back to the old Firefox version? Thanks.

Chosen solution

Are these cameras publicly accessible for us to test? What plugin do they use )java, flash, etc.)? You actually aren't even on the most recent Firefox version, which may be your problem, try to update Firefox Update Firefox to the latest version, then update your plugins, https://www.mozilla.org/en-US/plugincheck/

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Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Shockwave Flash 11.4 r402
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • VLC media player Web Plugin 2.0.2
  • 4.1.10329.0
  • NPWLPG
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Yahoo Application State Plugin version 1.0.0.7
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • npdnupdater2
  • npdnu

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Chosen Solution

Are these cameras publicly accessible for us to test? What plugin do they use )java, flash, etc.)? You actually aren't even on the most recent Firefox version, which may be your problem, try to update Firefox Update Firefox to the latest version, then update your plugins, https://www.mozilla.org/en-US/plugincheck/

Helpful Reply

Thank you so much for your help. I don't know what plugins they use. I did as you suggested and updated Firefox and the plugins and the cams now work. Thank you.