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appearance of firefox application

Posted

I recently upgraded from 16.0.2 to 17.0. The fonts used by firefox in the toolbar and the names on the tabs have changed to a dirty, bold look. I do not like it. In 16.0.2 I am using the default theme. In 17.0 I am also using the default theme of 17.0. I am running Windows 7. Since my home and work machines have similar configurations, the work version (still 16.0.2) has the nicer looking fonts. If this antiquated system allowed one to attach screen shots, I could visually show the difference brought about by the upgrade to 17.0

How do I get back the application fonts that were used in 16.0.2?

Chosen solution

Try to set the Boolean gfx.direct2d.disabled pref to true on the about:config page to disable Direct2D and leave hardware acceleration otherwise enabled.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.0.61118.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Garmin Communicator Plug-In 3.0.1.0
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6643 answers

According to your User Agent you are running Firefox 3.5, is that true? If so, please update to Firefox 17. Update Firefox to the latest version

If you are still seeing the issue, I'd be interested in a few things:

  1. Type about:support into your address bar, press Enter. Copy and paste the information found there to this thread.
  2. Try to disable Hardware Acceleration. Turning off hardware acceleration

Question owner

The whole problem centered on my recent upgrade to 17.0, so this "User Agent" you mention is incorrect.

Your system is complaining that my post is too long with the "about:support" information so I will post in pieces.

<Please keep the length of your content to 10,000 characters or less. It is currently 19,196 characters.>

Question owner

= start about:support ====
 Application Basics
       Name
       Firefox
       Version
       17.0
       User Agent
       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       All-in-One Gestures
       0.23
       true
       {8b86149f-01fb-4842-9dd8-4d7eb02fd055}
       Garmin Communicator
       3.0.1
       true
       {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
       iMacros for Firefox
       7.6.0.2
       true
       {81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}
       LogMeIn, Inc. Remote Access Plugin
       1.0.0.664
       false
       LogMeInClient@logmein.com
       ScrapBook Plus
       1.8.22.38
       false
       scrapbookplus@addons.mozilla.org
 Important Modified Preferences
     Name
     Value
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       0
       accessibility.warn_on_browsewithcaret
       false
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.enabled
       false
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       829440
       browser.history_expire_days.mirror
       20
       browser.history_expire_days_min
       120
       browser.link.open_newwindow.restriction
       0
       browser.places.importDefaults
       false
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       4
       browser.places.updateRecentTagsUri
       false
       browser.search.update
       false
       browser.search.useDBForOrder
       true
       browser.startup.homepage
       about:blank
       browser.startup.homepage_override.buildID
       20121119183901
       browser.startup.homepage_override.mstone
       17.0
       browser.tabs.loadInBackground
       false
       browser.tabs.onTop
       false
       browser.tabs.warnOnClose
       false
       browser.tabs.warnOnOpen
       false
       dom.ipc.plugins.enabled
       false
       extensions.lastAppVersion
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       general.autoScroll
       false
       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729; .NET4.0C)
       general.useragent.override
       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
       gfx.direct3d.prefer_10_1
       true
       network.cookie.blockFutureCookies
       true
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1352657501
       places.history.expiration.transient_current_max_pages
       104858
       places.history.expiration.transient_optimal_database_size
       167772160
       places.last_vacuum
       1304275207
       print.print_printer
       Canon MP530 Series Printer
       print.printer_Canon_Inkjet_MP530_Series.print_bgcolor
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       print.printer_Canon_Inkjet_MP530_Series.print_bgimages
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       print.printer_Canon_Inkjet_MP530_Series.print_command
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       print.printer_Canon_Inkjet_MP530_Series.print_footerleft
       &PT
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       print.printer_Canon_Inkjet_MP530_Series.print_unwriteable_margin_right
       0

Question owner

print.printer_Canon_Inkjet_MP530_Series.print_unwriteable_margin_right

       0
       print.printer_Canon_Inkjet_MP530_Series.print_unwriteable_margin_top
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       print.printer_Canon_MP530_Series_Printer.print_bgcolor
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       print.printer_Canon_MP530_Series_Printer.print_command
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       print.printer_Canon_MP530_Series_Printer.print_headercenter
       print.printer_Canon_MP530_Series_Printer.print_headerleft
       print.printer_Canon_MP530_Series_Printer.print_headerright
       print.printer_Canon_MP530_Series_Printer.print_in_color
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       print.printer_Canon_MP530_Series_Printer.print_margin_bottom
       0
       print.printer_Canon_MP530_Series_Printer.print_margin_left
       0
       print.printer_Canon_MP530_Series_Printer.print_margin_right
       0
       print.printer_Canon_MP530_Series_Printer.print_margin_top
       0
       print.printer_Canon_MP530_Series_Printer.print_oddpages
       true
       print.printer_Canon_MP530_Series_Printer.print_orientation
       0
       print.printer_Canon_MP530_Series_Printer.print_page_delay
       50
       print.printer_Canon_MP530_Series_Printer.print_pagedelay
       500
       print.printer_Canon_MP530_Series_Printer.print_paper_data
       1
       print.printer_Canon_MP530_Series_Printer.print_paper_height
       11.00
       print.printer_Canon_MP530_Series_Printer.print_paper_size
       0
       print.printer_Canon_MP530_Series_Printer.print_paper_size_type
       0
       print.printer_Canon_MP530_Series_Printer.print_paper_size_unit
       0
       print.printer_Canon_MP530_Series_Printer.print_paper_width
       8.50
       print.printer_Canon_MP530_Series_Printer.print_reversed
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       print.printer_Canon_MP530_Series_Printer.print_scaling
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       print.printer_Canon_MP530_Series_Printer.print_shrink_to_fit
       true
       print.printer_Canon_MP530_Series_Printer.print_to_file
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       print.printer_Canon_MP530_Series_Printer.print_unwriteable_margin_bottom
       0
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       0
       print.printer_Canon_MP530_Series_Printer.print_unwriteable_margin_right
       0
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       0
       print.printer_Canon_i9900.print_bgcolor
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       print.printer_Canon_i9900.print_bgimages
       false
       print.printer_Canon_i9900.print_command
       print.printer_Canon_i9900.print_downloadfonts
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       0
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       0
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       print.printer_Canon_i9900.print_evenpages
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       print.printer_Canon_i9900.print_footercenter
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       print.printer_Canon_i9900.print_headercenter
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       print.printer_Canon_i9900.print_in_color
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       print.printer_Canon_i9900.print_oddpages
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       print.printer_Canon_i9900.print_orientation
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       print.printer_Canon_i9900.print_paper_data
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       11.00
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       0
       print.printer_Canon_i9900.print_paper_size_type
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       0
       print.printer_Canon_i9900.print_paper_width
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       print.printer_Canon_i9900.print_printer
       Canon i9900
       print.printer_Canon_i9900.print_reversed
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       print.printer_Canon_i9900.print_scaling
       1.00
       print.printer_Canon_i9900.print_shrink_to_fit
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       false
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       0
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       0
       print.printer_HP_LaserJet_4P.print_bgcolor
       false
       print.printer_HP_LaserJet_4P.print_bgimages
       false
       print.printer_HP_LaserJet_4P.print_command
       print.printer_HP_LaserJet_4P.print_downloadfonts
       true
       print.printer_HP_LaserJet_4P.print_evenpages
       true
       print.printer_HP_LaserJet_4P.print_footercenter
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       print.printer_HP_LaserJet_4P.print_in_color
       true
       print.printer_HP_LaserJet_4P.print_margin_bottom
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       print.printer_HP_LaserJet_4P.print_margin_left
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       0
       print.printer_HP_LaserJet_4P.print_margin_top
       0
       print.printer_HP_LaserJet_4P.print_oddpages
       true
       print.printer_HP_LaserJet_4P.print_orientation
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       print.printer_HP_LaserJet_4P.print_pagedelay
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       print.printer_HP_LaserJet_4P.print_paper_data
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       print.printer_HP_LaserJet_4P.print_paper_height
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       print.printer_HP_LaserJet_4P.print_paper_size
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       print.printer_HP_LaserJet_4P.print_paper_size_type
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       print.printer_HP_LaserJet_4P.print_paper_size_unit
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       8.50

Question owner

print.printer_HP_LaserJet_4P.print_printer

       HP LaserJet 4P
       print.printer_HP_LaserJet_4P.print_reversed
       false
       print.printer_HP_LaserJet_4P.print_scaling
       0.70
       print.printer_HP_LaserJet_4P.print_shrink_to_fit
       true
       print.printer_HP_LaserJet_4P.print_to_file
       false
       print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
       false
       print.printer_Microsoft_XPS_Document_Writer.print_bgimages
       false
       print.printer_Microsoft_XPS_Document_Writer.print_command
       print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
       false
       print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
       0
       print.printer_Microsoft_XPS_Document_Writer.print_edge_left
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       print.printer_Microsoft_XPS_Document_Writer.print_edge_right
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       true
       print.printer_Microsoft_XPS_Document_Writer.print_footercenter
       print.printer_Microsoft_XPS_Document_Writer.print_footerleft
       &PT
       print.printer_Microsoft_XPS_Document_Writer.print_footerright
       &D
       print.printer_Microsoft_XPS_Document_Writer.print_headercenter
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       &T
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       privacy.popups.showBrowserMessage
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       privacy.sanitize.migrateFx3Prefs
       true
       security.OCSP.URL
       security.OCSP.signingCA
       Builtin Object Token:IPS CLASE1 root
       security.warn_viewing_mixed
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 Graphics
       Adapter Description
       NVIDIA GeForce GTX 570
       Vendor ID
       0x10de
       Device ID
       0x1086
       Adapter RAM
       1280
       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
       Driver Version
       8.17.12.8562
       Driver Date
       10-15-2011
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7601.17789)
       ClearType Parameters
       DISPLAY1 [ Gamma: 2200 Pixel Structure: BGR ClearType Level: 50 Enhanced Contrast: 0 ] DISPLAY4 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce GTX 570) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
       GPU Accelerated Windows
       1/1 Direct3D 10
       AzureCanvasBackend
       direct2d
       AzureFallbackCanvasBackend
       cairo
       AzureContentBackend
       direct2d
 JavaScript
       Incremental GC
       1
 Accessibility
       Activated
       0
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.2
       4.9.2
       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS Util
       3.13.6.0
       3.13.6.0
       NSS SSL
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       3.13.6.0 Basic ECC
       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
==== end about:support=

I opened the nVidia control panel and did not find a setting for hardware acceleration. My driver is slightly out-of-date so I will update that but am not hopeful that will correct the problem.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6643 answers

Ok I have two things for you to try here:

First, yes, your User Agent is corrupted it appears. Please follow the directions at Websites say that Firefox is outdated or incompatible even though it's the latest version to fix that.

After doing that, Please update your graphics driver (the version you have is old, and I'd like to see if a newer version fixes this to help narrow down the issue). Go to http://www.nvidia.com/content/global/global.php and use the graphics card auto detect to try to find a newer version.

Question owner

I updated the video driver and that solved the problem. The font is back to the way it should be.

Thanks for all your help.

Question owner

I restarted the computer and the same problem is back. The fonts are bold and dirty as shown in my uploaded image.

Anything else that I can try?

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96864 answers

Chosen Solution

Try to set the Boolean gfx.direct2d.disabled pref to true on the about:config page to disable Direct2D and leave hardware acceleration otherwise enabled.

Question owner

I set the value to true as you suggested and it did solve the problem. Hopefully, this time it will stick.

Thanks.