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Can't open Deviantart, and it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Posted

I can open DeviantArt yesterday. When i'm trying to open it, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I'm trying to restart my modem but still same.

I tried to do this : http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored I tried to delete all cookies on deviantart. and it can open deviantart, but when i'm going to login, it says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." again.

Chosen solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your deviantart.com cookies -- you already know this part.

Read this answer in context 1

Additional System Details

Sites Affected

http://collanitysv.deviantart.com/

Installed Plug-ins

  • Facebook Video Calling Plugin
  • Google Update
  • Shockwave Flash 11.3 r300
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Unity Player 3.5.1f2
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • iTunes Detector Plug-in
  • NPWLPG
  • Animeeple browser plugin
  • KCP Payment Plugin
  • 4.0.50401.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • Adobe Shockwave for Director Netscape plug-in, version 11.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Download Manager Tweak
0.9.5
true
{F8A55C97-3DB6-4961-A81D-0DE0080E53CB}
DownloadHelper
4.9.11
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Java Console
6.0.33
true
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Personas
1.6.2
true
personas@christopher.beard
avast! WebRep
7.0.1426
false
wrc@avast.com
Free Download Manager plugin
1.3.4
false
fdm_ffext@freedownloadmanager.org
Social Fixer
6.603
false
betterfacebook@mattkruse.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
extensions.lastAppVersion
16.0.2
font.internaluseonly.changed
false
font.name.monospace.x-western
Lucida Console
font.name.sans-serif.x-western
Ubuntu
font.name.serif.x-western
Corbel
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1352002863
places.history.expiration.transient_current_max_pages
80139
places.history.expiration.transient_optimal_database_size
128221184
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GT 220
Vendor ID
0x10de
Device ID
0x0a20
Adapter RAM
1024
Adapter Drivers
nvd3dum nvwgf2um,nvwgf2um
Driver Version
8.16.11.9107
Driver Date
9-27-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (6.1.7600.16385)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

jscher2000
  • Top 10 Contributor
2344 solutions 20791 answers

Chosen Solution

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

(You also can clear Firefox's cache completely using:

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now")

(2) Remove your deviantart.com cookies -- you already know this part.