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"adobe flash player 11.4r*** has crashed over and over, HAVE the latest version, have tried everything listed, HELP?

Posted

when I open firefox, this starts popping up, I close, it pops up again within seconds or minutes; forget trying to open a game or video; it doesn't even let it start to load. I have uninstalled, reinstalled, installed older version, everything I saw listed as possible solution; I am not computer savvy so this is very hard- I use my computer for email and games, facebook mostly. have started using ebay and zbiddy in the last week or so (it has been doing this for weeks but every once in a while if I keep at it I can play a game for a while)

when I open firefox, this starts popping up, I close, it pops up again within seconds or minutes; forget trying to open a game or video; it doesn't even let it start to load. I have uninstalled, reinstalled, installed older version, everything I saw listed as possible solution; I am not computer savvy so this is very hard- I use my computer for email and games, facebook mostly. have started using ebay and zbiddy in the last week or so (it has been doing this for weeks but every once in a while if I keep at it I can play a game for a while)

Additional System Details

Crash ID

bp-5a7eddb8-12a2-444f-a2f8-f61fc2121101

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • WildTangent Games App V2 Presence Detector
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • SiteAdvisor
  • 4.1.10329.0
  • npapicomadapter
  • 2.25.1.0 - The WorldWinner plug-in allows you to enjoy online casual games with the thrill of playing for cash and prizes
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

reloaded, uninstalled, installed older version, uninstalled that since didn't work, still getting message even after uninstalled; used uninstaller to do it, yes. I'm not computer savvy- I had someone helping- went to internet explorer and it did it there also; does not do on google chrome

Question owner

more info- (THIS is "adobe flash player 11.r40something has stopped working/ has crashed)

more info- (THIS is "adobe flash player 11.r40something has stopped working/ has crashed)