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when I click on Cross(+) to open new tab nothing happens, how can i fix this please

Posted

I used to be able to click on + next to opened "window"?tab and a new window/ tab would open, now nothing happens. I have tried clicking on file and opening a new tab that way but still nothing happens.

I don't have the Ask toolbar

I used to be able to click on + next to opened "window"?tab and a new window/ tab would open, now nothing happens. I have tried clicking on file and opening a new tab that way but still nothing happens. I don't have the Ask toolbar

Additional System Details

This happened

Every time Firefox opened

This started when...

bout week a go

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • np-mswmp
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Unity Player 3.5.3f3
  • Shockwave Flash 11.3 r300
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • 5.1.10411.0
  • NPWLPG
  • GEPlugin
  • My Web Search Plugin Stub for 32-bit Windows
  • npapicomadapter

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being open

John99 971 solutions 13138 answers

Helpful Reply

Try safe mode, see if that helps

Is anything else odd happening ?

Post backwith how you get on.

Try safe mode, see if that helps *[[Troubleshoot Firefox issues using Safe Mode]] Is anything else odd happening ? Post backwith how you get on.