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serch engine takeover

Posted

I was downloading something today and somehow a new browser was added called Babylon... Every time I log on to my homepage this program opens instead. I've tried to get rid of it multiple ways, including with manage search engines (it isn't even listed there), but it won't go away. I hate it and want to get rid of it. Please help. I'm always careful when I'm downloading anything and always un-check any boxes that offer add-ons. I did this time too, but it got by somehow. Thanks.

Additional System Details

This happened

Every time Firefox opened

This started when...

today

Installed Plug-ins

  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Shockwave Flash 11.1 r102
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • wpidetector
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

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Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
16.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size_cached_value1048576browser.places.smartBookmarksVersion4browser.startup.homepagehttp://www.google.com/igbrowser.startup.homepage_override.buildID20121010144125browser.startup.homepage_override.mstone16.0.1extensions.lastAppVersion16.0.1gfx.direct3d.prefer_10_1truekeyword.URLhttp://search.babylon.com/?affID=112854&tt=4212_5&babsrc=KW_ss&mntrId=284a03110000000000001c6f652bd4bb&q=network.cookie.prefsMigratedtrueplaces.history.expiration.transient_current_max_pages104858privacy.sanitize.migrateFx3Prefstrue
Graphics
Adapter DescriptionNVIDIA GeForce GT 220 Vendor ID0x10deDevice ID0x0a20Adapter RAM1024Adapter Driversnvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2umDriver Version9.18.13.623Driver Date8-30-2012Direct2D EnabledtrueDirectWrite Enabledtrue (6.1.7601.17789)ClearType ParametersDISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] DISPLAY4 [ Gamma: 2200 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 400 ] WebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce GT 220 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)GPU Accelerated Windows1/1 Direct3D 10
AzureBackenddirect2d
JavaScript
Incremental GC
1
Accessibility
Activated
1
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.24.9.2NSS3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS Util3.13.6.03.13.6.0NSS SSL3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS S/MIME3.13.6.0 Basic ECC3.13.6.0 Basic ECC

TheOldFox 110 solutions 619 answers

Helpful Reply

Remove Babylon:

  1. Uninstall Babylon in Windows Control Panel > Add or Remove Programs (or Programs and Features); if it is shown as installed, remove it. See - http://www.babylon.com/info/uninstall
  2. Use the following to reset your Search engine defaults - https://addons.mozilla.org/en-US/firefox/addon/searchreset/
  3. If you need to reset your home page see - https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page
  4. You may need to manuualy reset the browser.startup.homepage_override.mstone pref using about:config then close and restart Firefox
    • Using about:config - http://kb.mozillazine.org/about:config
    • Type about:config in the location/URL bar and press Enter
    • If you see a warning, accept it (promise to be careful)
    • In the Search box type: mstone
    • In the bottom of the display, right-click the browser.startup.homepage_override.mstone line and select "Reset"
    • Close and restart Firefox


Other -

You need to update the following Plugins:

  • Shockwave Flash 11.1 r102 (aka Flash)
  • Adobe Shockwave for Director Netscape plug-in, version 11.5 (aka Shockwave Player, not Flash)

Flash:

Shockwave for Director:

Modified by TheOldFox