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can't set home page to about:blank, it keeps loading google search page

Posted

After trying out a little utility, I got stuck with the Babylon toolbar and home page.... Yes... I didn't spot the little checkpoint to disable installation... Without any problems, I managed to remove all that... But since then, I can't get my home page to stay set to about:blank.... it keeps starting with the Google search page. I did manage to link the homepage button to about:blank, but when I add a new page (by clicking the + next to the most right tab) I keep getting the Google search page... Thanks in advance. Lody J. Claessen

Chosen solution

hello l.j.claessen, please perform the following steps - they should remove the remaining bits of babylon:

  • go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js, delete or rename this file and restart firefox afterwards. this will get rid of the file that is overwriting your custom set homepage.
Read this answer in context 3

Additional System Details

This happened

Every time Firefox opened

This started when...

As described above

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Shockwave Flash 11.3 r300
  • VLC media player Web Plugin 2.0.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • GEPlugin
  • 5.1.10411.0
  • Windows Activation Technologies Plugin for Mozilla
  • iLok Client Helper Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Toepassingsbasics
Naam
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Versie
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Profielmap
Map tonen
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about:plugins
Buildconfiguratie
about:buildconfig
Crashrapporten
about:crashes
Geheugengebruik
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false
{20a82645-c095-46ed-80e3-08825760534b}
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Grafisch
Adapterbeschrijving
AMD Radeon HD 7900 Series
Vendor-ID
0x1002
Device-ID
0x679a
Adapter-RAM
3072
Adapterstuurprogramma’s
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Geblokkeerd voor uw grafische stuurprogramma.
DirectWrite ingeschakeld
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JavaScript
Incremental GC
0
Bibliotheekversies
Verwachte minimale versie
Gebruikte versie
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
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3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

philipp
  • Top 10 Contributor
  • Moderator
2043 solutions 8891 answers

Chosen Solution

hello l.j.claessen, please perform the following steps - they should remove the remaining bits of babylon:

  • go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js, delete or rename this file and restart firefox afterwards. this will get rid of the file that is overwriting your custom set homepage.
John99
  • Top 25 Contributor
  • Moderator
622 solutions 8019 answers

If you have removed the rogue software you now need to reset the Firefox settings that will have been messed up:


I do not think the SearchReset deals with the user.js and that could need attention if it has been modified or created unecessarily, but try the SearchReset first of all.

The user.js file may be used to reset firefox preferences, and sometimes that is the cause of a preference resetting itself unexpectedly.

Question owner

Hey Madperson... Brrrilliant...your suggestion did it right away. Thanks a million.! LodyJ

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96744 answers

Note that you have the Browsing Protection extension installed and that extension will most likely block changes to some of the prefs that you try to change, so check that out if you can't make a permanent change.

Helpful Reply

Hi Co-rel, You're that I have Browsing Protection installed... But I switched it off, some time ago. Thanks anyway. Regards LodyJ

NotTooOld 0 solutions 4 answers

I have the same exact problem, but I don't have a Babylon toolbar or a user.js file. SearchReset didn't solve the problem but didn't kill my extension either.

I'm using Ubuntu 10.04 LTS - the Lucid Lynx and Firefox 20.0

perf.js parameters:

user_pref("searchreset.backup.browser.startup.homepage", "about:blank");user_pref("browser.startup.homepage", "about:blank");

user_pref("browser.startup.homepage_override.buildID", "20130329042733");

user_pref("browser.startup.homepage_override.mstone", "20.0"); user_pref("browser.startup.page", 3);

user_pref("pref.browser.homepage.disable_button.bookmark_page", false);

user_pref("pref.browser.homepage.disable_button.restore_default", false);

user_pref("toolkit.startup.last_success", 1365644389);

What is going on here?

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96744 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
NotTooOld 0 solutions 4 answers

I started in safe mode (all extensions and themes disbled). No change. My home page setting still said about:blank.

I started in normal mode after manually disabling all extension but left default theme enabled. No change

https://support.cdn.mozilla.net/media/uploads/images/2013-04-10-21-30-59-aa597c.png

Also, the web sites displayed haven't changed for at least two or three days .. hmmm!

NotTooOld 0 solutions 4 answers

I found that "New Tab" has an icon to toggle the web site display on and off here https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites. Problem "solved" except that about:blank should display a blank page! Grrr!

So tell me it's a feature and not a bug :)

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96744 answers

Hi NotTooOld

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

You seem to have two issues:

  • the New tab page (pref: browser.newtab.url)
  • the home page (pref: browser.startup.homepage)

If you set one or both those prefs to about:blank then you should get a blank page.

You can hide the content on the new tab page via the 3x3 grid icon in the top right corner like you've noticed (pref: browser.newtabpage.enabled).
This will have the new tab page present in a new tab and this is not about:blank as you can see in the page code (right-click: View Page Source).

NotTooOld 0 solutions 4 answers

Bingo, cor-el. I opened another browser window, put about:config in the url bar. and set the New tab page (pref: browser.newtab.url) to about:blank instead of about:newtab.

The home page (pref: browser.startup.homepage) was set to about:blank, but it looks like that's not enough.

BTW,when I first opened the new window to edit config, New Tab was blank (no toggle icon). Curious, I opened another New Tab, but it had the toggle icon.

Solved! Like the fictional detective Hercule Poirot, you used the "little gray cells" to solve the case!

Thank you.