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Google search bar and website have errors when trying to use

munchkinhouse
munchkinhouse
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Whenever I try to search using the default google search bar in firefox it always comes up with an error. I've also noticed that if I go to the actual google website then if I try to click on the play and gmail tabs then it comes up with the same error.

If I try searching with another search engine in the default search bar then they all work fine, as does searching actually on the google website.

Whenever I try to search using the default google search bar in firefox it always comes up with an error. I've also noticed that if I go to the actual google website then if I try to click on the play and gmail tabs then it comes up with the same error. If I try searching with another search engine in the default search bar then they all work fine, as does searching actually on the google website.

All Replies (4)

user693271
user693271
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

munchkinhouse
munchkinhouse Question owner
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Hiya,

I've just done all of that and tried restarting firefox but its still coming up with the same error.

user693271
user693271
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

munchkinhouse
munchkinhouse Question owner
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thankyou.this solved the problem