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Firefox freezes while playing flash videos.

Posted

When i play flash videos Firefox freezes. frames is lagging but the sound is ok.

Additional System Details

This happened

Every time Firefox opened

This started when...

3 months ago

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Programfakta
Namn
Firefox
Version
15.0.1
Användaragent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profilmapp
Öppna mapp
Aktiva insticksmoduler
about:plugins
Byggkonfiguration
about:buildconfig
Kraschrapporter
about:crashes
Minnesanvändning
about:memory
Tillägg
Namn
Version
Aktiverad
ID
Skype Click to Call
5.6.0.8442
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Viktiga ändrade inställningar
Namn
Värde
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
Grafik
Adapterbeskrivning
NVIDIA GeForce GT 240
Leverantörs-ID
0x10de
Enhets-ID
0x0ca3
Adapter-RAM
512
Adapterdrivrutin
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Drivrutinsversion
8.17.12.8562
Drivrutinsdatum
10-15-2011
Direct2D aktiverat
true
DirectWrite aktiverat
true (6.1.7601.17789)
ClearType-parametrar
Hittade inga ClearType-parametrar
WebGL-renderare
Google Inc. -- ANGLE (NVIDIA GeForce GT 240) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
Grafikaccelererade fönster
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
0
Biblioteksversioner
Förväntad minimiversion
Version som används
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

alex_mayorga 12 solutions 164 answers

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

valtih78 0 solutions 6 answers

Disabling the ProtectedMode eliminates the hanging indeed. However, it replaces it with another problem, I seen before:

https://bugzilla.mozilla.org/show_bug.cgi?id=745433

mouse clicking becomes unreliable in the Flash. It just cannot handle mouse properly when controls are small (yet large enough for the human to easily point over them precisely). I had to zoom the page to make flash capturing the mouse events properly.

Developers say that it is a Flash problem but none exist when I run the Flash in IE.

Now, I have realized that my too high Windows 7 screen resolution (custom text size of 200% = 192 DPI) or DPI virtualization used to achieve that can be a problem for many video applications http://www.techrepublic.com/blog/window-on-windows/get-a-better-view-in-windows-7-by-adjusting-dpi-scaling/5404 http://msdn.microsoft.com/en-us/library/windows/desktop/dd940516%28v=vs.85%29.aspx

It seems that not only Firefox freezes, some MS products also suffer from the same, DPI virtualization, problem http://stackoverflow.com/questions/9663585/vs2010-stuck-freeze-in-any-kind-of-scrolling

And the solution used thereby, to "Disable display scaling on high DPI settings" in Firefox shortcut -> Properties -> Compatibility also fixes both the freezing and broken mouse problem! So, try FF compatibility before blaming the Adobe Flash Protected Mode. I think that it is a FF bug because it does not exist in IE and FF is an "older program".

travlgent 0 solutions 1 answers

Helpful Reply

After hours of trying all fixes posted, I uninstalled my latest and greatest flash player update, then reinstalled the previous version (10.3.183.43). Appears to have fixed the problem. If not--good-bye Mozilla, hello Chome, which worked fine before my hopeful fix.

Modified by travlgent

matt1up 0 solutions 1 answers

Helpful Reply

Can't anyone just make a FU$%&# browser that works? I do not understand why I have to come on a forum and try this...or maybe that...or wait maybe this... just to be able to do what a browser is supposed to do..BROWSE THE INTERNET!

I switched over to Firefox from Chrome because Shockwave kept crashing non-stop while trying to listen to music on Soundcloud and now I have another browser that does the same thing except worse as far as I'm concerned because I have to restart the whole program.

I guess I just don't understand how it can be this difficult to accomplish tasks that seem so trivial in nature...the internet has been around for quite a while now and technology is evolving ever faster by the day but for some reason it seems that the reliability of web browsers is decreasing just as fast in the opposite direction.

Please excuse my frustration......I just wanna be able to listen to a whole DJ mix just one time. Is that really too much to ask? I can't even believe that I might have to resort back to IE...oh man...I thought things were moving forward but apparently I have been looking in the rear view mirror this whole time