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Flash Player plugin problem - win 7 64 bit - Firefox 15.0.1

Posted

I have problems with Ff showing flash videos. Flash player is version 11.4.402.278 (latest that I could find). The videos play without problems when having Firefox in "safe mode". I've tried to figure out if there is some of extensions that's causing the problem but any of extensions do this. I checked them one by one, without solution. So, only cause I can think of is the default theme of Firefox, because it is disabled in safe mode.

Tried also Flash 10.3, but it did nod work either. How can I test in normal mode, if it's the default theme that's causing the problem?

Modified by 2cv6

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • VLC media player Web Plugin 2.0.2
  • Nokia Suite Enabler Plugin
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Helpful Reply

Hi 2cv6,

try to Turn off hardware acceleration in Firefox and "disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

(in safe mode hardware acceleration is disable)

thank you

Question owner

Thank's ideato, turning off the hardware acceleration in Firefox solved this problem =)

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Helpful Reply

You are welcome