Firefox crashes
These are the crash reports for my computer. I have tried uninstalling, reinstalling software, virus scan, updating drivers and plug-ins. Firefox still crashing even worse than originally. Seems to be OK in safe mode. What do you recommend.
Michelle Augello Mikki1309@aol.com
All Replies (3)
Hello, have you tried disabling hardware acceleration?
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options 2. Select the Advanced panel 3. Select the General tab 4. Uncheck Use hardware acceleration where available. 5. At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit. Start Firefox normally.
No, I didn't try that yet. I did disable some shockwave plug-ins. Had a few of them and don't know why. Seems to be stable for the moment, but I will try your suggestion too. Thanks.
Restarting in Firefox Safe Mode disables hardware acceleration temporarily but it also disables extensions and themes. If disabling hardware acceleration in Firefox Advanced options and then restarting Firefox doesn't help, see this article for additional troubleshooting steps: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems