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download the latest version of flash player

Posted

i've tried to install the flash player plugin over firefox 15, but it is impossible. It doesn't matter if I make a manual installation or directly click on aditional plugins. when I reboot firefox, I keep receiving the message that i need to install flash player I've also tried several things, such as reboot firefox without complements, check the NPSWF32_11.dll in Windows\System32\Macromed\Flash or editing the mms.cfg. installing and uninstalling flash player. worst thing of all is that flash is working fine in IE8 and chrome

Chosen solution

HI,

i tried several times to install / uninstall the flash player (version 10 & 11)

By the way, I realized that i was not using the "administrator" account (just one with administrator privileges, so, a combination of uninstalling while in safe mode, login with admin account, re-initialize the plugin database, reinstallation, and installing in safe mode, did the work

thank you very much for your help

Read this answer in context 9

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • VMware Remote Console and Client Integration Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Configuración básica de la aplicación
Nombre
Firefox
Versión
15.0.1
Agente de usuario
Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Carpeta del perfil
Mostrar carpeta
Plugins activados
about:plugins
Configuración de compilación
about:buildconfig
Informes de fallos
about:crashes
Uso de memoria
about:memory
Extensiones
Nombre
Versión
Activada
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon
0.4
true
adblockpopups@jessehakanen.net
DoNotTrackPlus
2.2.1.829
true
donottrackplus@abine.com
DownloadHelper
4.9.10
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Java Quick Starter
1.0
true
jqs@sun.com
Xmarks
4.1.2
true
foxmarks@kei.com
Flashblock
1.5.15.1
false
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Preferencias importantes modificadas
Nombre
Valor
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1347904896
places.history.expiration.transient_current_max_pages
77101
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Gráficos
Descripción del adaptador
Intel(R) G41 Express Chipset
ID del fabricante
0x8086
ID del dispositivo
0x2e32
RAM del adaptador
Unknown
Controladores del adaptador
igxprd32
Versión del controlador
6.14.10.5390
Fecha del controlador
10-31-2011
Renderizador WebGL
Google Inc. -- ANGLE (Intel(R) G41 Express Chipset) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
Ventanas aceleradas mediante GPU
1/1 Direct3D 9
JavaScript
Recogida de basura incremental
0
Versiones de bibliotecas
Versión mínima esperada
Versión en uso
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

ideato
  • Top 25 Contributor
616 solutions 4258 answers

Hi maskani

try to Re-initializing the plugins database and check it again.


thank you

Helpful Reply

Hi ideato,

I did what you said (including a reboot in XP safe mode for deleting the file), but when i restarted again (in normal mode this time), everything was like it was (asking always to install the flash player plugin, even after installing and get a "correct installation" from adobe)

thx for your help

ideato
  • Top 25 Contributor
616 solutions 4258 answers

try to uninstall the flash version with uninstaller provided by Adobe and then install the new version again


thanks again

Chosen Solution

HI,

i tried several times to install / uninstall the flash player (version 10 & 11)

By the way, I realized that i was not using the "administrator" account (just one with administrator privileges, so, a combination of uninstalling while in safe mode, login with admin account, re-initialize the plugin database, reinstallation, and installing in safe mode, did the work

thank you very much for your help