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Since latest Firefox update, other web sites will load but Netflix will not. Netflix will load in Internet Explorer.

ray89ray
ray89ray
Posted

Since latest Firefox update, other web sites will load but Netflix will not. Netflix will load in Internet Explorer.

Since latest Firefox update, other web sites will load but Netflix will not. Netflix will load in Internet Explorer.

Additional System Details

Sites Affected

http://netflix.com

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0

More Information

The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Close
jscher2000
jscher2000
  • Top 10 Contributor
8797 solutions 71955 answers
Posted

Does it matter whether you use www? Will the sign-in link open: https://signup.netflix.com/#do-login

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove the site's cookies in this dialog

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Does it matter whether you use www? Will the sign-in link open: https://signup.netflix.com/#do-login When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. 1. Bypass Firefox's Cache Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not... 2. Clear Firefox's Cache Completely orange Firefox button ''or'' Tools menu > Options > Advanced On the Network mini-tab > Cached Web Content : "Clear Now" 3. If needed, remove the site's cookies in this dialog While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies" Then try reloading the page. Does that help?